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Wong's Enterprises

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Wong's Enterprises Reviews (2)

Complaint: ***
I am rejecting this response because:Mr*** has been stating this workup of information to the business for about months now with out showing a single receipt, permit, or any form of documented proofHe has also stated that the vent hood has been fixed and that it will be delivered to the business, but that again has been agreed upon time and time again for a minimum of the past months with out follow throughIn regards to the amount of work that was needed to complete this job, Mr*** assessed the building and work that would be required, as well as the used vent hood, before agreeing to take this jobThere have been many other professional assessments that concluded the permit and installation process for this building should not take any longer than a few monthsThe total time is now monthsThis long of a delay is not logical in any sense and it has caused the business to sufferAll that is needed is proof of the work done as well as returning the vent hood to the business, or a refund of the total deposit
Regards,
*** ***

Scope of work: install a 6' kitchen hood (old and used) in New location plumbing and mechanical city permits only Knowing that they mentioned that all they are missing is a make up air box attached to the hood onlyI took the jobNot the case.Complain states that they have not been able to see
their kitchen hood of 6' installed: Reason 1: missing make up air witch we have added on to the hood to make it compliant(Fixed)Reason2: there is no engeenered set of plans for the OLD hood, I had an engineer assist with this matter but as I told them it takes time especially when I am going above and beyond the scope of workAlso fixed paid for services rendered to mechanical engeeneerNOT on scope of work.....Reason 3: city requires full set of prints as if it was a new restaurant buildAlso done and Not in the scope of work. Reason 4: I'm at the city's mercy if they aproved hood or not, health-passed,waste water - passed, Electric, mechanical, plumbingPending also not included on scope of work... So far man hrs spent on this project, 4hrs engineering, at 350.00hr- Make up air addition to hood including materials and labor stainless steelCity fees, gas, personal time invested at the city, copys, 1730.00.Architect MEP drawings, 2650.00Total investedDeposit-

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Address: 2541 S Interstate 35 Ste 200, Round Rock, Texas, United States, 78664-7357

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