I used Autolink to help me purchase a Chevrolet Equinox and Extended Warranty in February, I paid the dealership directly for the car and sent a check for $to Autolink for the extended warranty Autolink provided me with warranty paperwork and a warranty number In November, I needed my first extended warranty service so I brought the car to the dealership to have work done The dealership said that the warranty company had no record of the warranty having been purchased I spent weeks trying to contact Autolink via e-mail and text They finally responded that they would look into it I continued to send messages frequently and finally in March Autolink admitted they never filed the paperwork with the warranty company even though they had cashed the check They promised to send me payment in March or April It is now May and they have stopped responding to any of my queries for a refund
I used Autolink to help me purchase a Chevrolet Equinox and Extended Warranty in February, I paid the dealership directly for the car and sent a check for $to Autolink for the extended warranty Autolink provided me with warranty paperwork and a warranty number In November, I needed my first extended warranty service so I brought the car to the dealership to have work done The dealership said that the warranty company had no record of the warranty having been purchased I spent weeks trying to contact Autolink via e-mail and text They finally responded that they would look into it I continued to send messages frequently and finally in March Autolink admitted they never filed the paperwork with the warranty company even though they had cashed the check They promised to send me payment in March or April It is now May and they have stopped responding to any of my queries for a refund