Revdex.com:I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Please see attachedRegards, [redacted] ***
Wood's Service Center takes all complaints very seriousThe Wood's staff has reviewed this complaint, met with our customer and came up with a solution to make our customer satisfied Thank you for advising us of this complaint,Tommy Wood, Pres.Complaint # [redacted]
Hi ***, Attached is the information from our [redacted] They do not have record of receiving the payment stubs for $ [redacted] and $***; however, those amounts were paid March 17, which may explain some of Mr***' concerns that we did not give him credit for the full amount of the check Based on the detailed information Missy S [redacted] sent to you, it should be very clear that we did give him credit for the entire paymentPlease contact me if you have questions, or if I can be of further assistanceSincerely, Deborah [redacted] S [redacted] Supervisor of Billing, CIS & Metering ServicesRappahannock Electric CooperativePO Box 7388Fredericksburg, VA 22404-7388540-891-or 800-552-Ext ***
House Hourly data is [redacted] .Barn use is much higher than Previous owners Barn has light, heat and water Barn Base Load is that of a typical house so it is not clear how they are using the facility at this time.House/ Built - 1,sfRancher - CrawlspaceHas a Well, several taps Several out buildings with powerBase Load about 1,kWhHighest monthly was 2,kWh House Power use was highest during the coldest month and during the coldest days.House Power use dropped noticeably as the weather warmed They may have a heating issueat this point we do not have any information on when the unit was serviced last and if it is working properly.Our energy advisor will be contacting the member to schedule a review of the location and see if he can identify some conservation tips based on their usage habits
Revdex.com:I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Please see attachedRegards, [redacted] ***
Wood's Service Center takes all complaints very seriousThe Wood's staff has reviewed this complaint, met with our customer and came up with a solution to make our customer satisfied Thank you for advising us of this complaint,Tommy Wood, Pres.Complaint # [redacted]
Hi ***, Attached is the information from our [redacted] They do not have record of receiving the payment stubs for $ [redacted] and $***; however, those amounts were paid March 17, which may explain some of Mr***' concerns that we did not give him credit for the full amount of the check Based on the detailed information Missy S [redacted] sent to you, it should be very clear that we did give him credit for the entire paymentPlease contact me if you have questions, or if I can be of further assistanceSincerely, Deborah [redacted] S [redacted] Supervisor of Billing, CIS & Metering ServicesRappahannock Electric CooperativePO Box 7388Fredericksburg, VA 22404-7388540-891-or 800-552-Ext ***
House Hourly data is [redacted] .Barn use is much higher than Previous owners Barn has light, heat and water Barn Base Load is that of a typical house so it is not clear how they are using the facility at this time.House/ Built - 1,sfRancher - CrawlspaceHas a Well, several taps Several out buildings with powerBase Load about 1,kWhHighest monthly was 2,kWh House Power use was highest during the coldest month and during the coldest days.House Power use dropped noticeably as the weather warmed They may have a heating issueat this point we do not have any information on when the unit was serviced last and if it is working properly.Our energy advisor will be contacting the member to schedule a review of the location and see if he can identify some conservation tips based on their usage habits