Woodbridge Medical Associates, P.A.

Patient was told by our scheduler she would need to make an appointment with her Physician to discuss the script in question since she was last seen for a physical over months agoThe Patient scheduled the appointment and agreed upon the self-pay rate offered (patient had no insurance)On the
day of the appointment, patient checked in at the front desk, paid for the visit and signed the financial agreement, HIPAA paperwork, etcThe patient was seen by the physician - a full history was taken with a plan of treatment and testing presented to the patientComplete visit encounter appears in the patient's chartThe patient did not express her unhappiness with the office; instead she phoned her credit card company and cancelled the paymentThe credit card company took the money back from the practice and asked for supporting detailsThe Practice provided the credit card company with supporting details - the credit card company returned the money to the practiceUnhappy with the credit card company's determination, the patient requested an appeal of the decision - the appeal process could cost the practice $- we declinedThe practice billed the patientNumerous unpleasant phone calls came from the patient to our billing staffIn order to put an end to these calls, I suggested we negotiate a payment with the patient - we negotiated a $paymentThe account has been noted as paid in fullWoodbridge Medical's mission is dedicated to provide the highest medical service in a caring, concerned atmosphereWe offer guidance through our experience and expertise