Woodburner's Hearth & Home, Inc.

the customer purchased a car. then wrote personal check for the balance before the check cleared he tried to receive a cash refund. We felt this was some kind of scam and was trying to defraud us. We told him if the check was good and cleared we could either refund minus prep fees or purchase a...

different car. that was not acceptable to him. as far as making threats you can let him know at Alines we are fully set up with surveillance cameras. I would like him to come back and show my on video where any one was anything but polite and respectful to him.

Initial Business Response /* (1000, 19, 2016/05/20) */
We have spoken with this client personally and have come to an agreement on this issue. It has been agreed upon by both parties.
Initial Consumer Rebuttal /* (3000, 21, 2016/05/20) */
(The consumer indicated he/she DID NOT accept the...

response from the business.)
The job has not been done yet.I will let you know when it is completed.I was told that work will be done during the next 2 weeks I have given that time for it to be completed.I trust that this will happen but the job is far from completion at this time.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]It has been three full weeks ever since the A[redacted] Auto Sales offered settlement. ($20,000+Store credit for the rest of the amount)  However, Bill (the general manager) is keep saying, 'I only work here.  The owner is in Florida.'  Bill, is waiting on Andree A[redacted] (the owner)'s order to write me a check.   No one in the store seems to have any idea about the Revdex.com website and they do not have any idea who sent previous message.  If you are the owner, order your general manager to write a check ASAP. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]