Woodcrest Holdings Group ("Woodcrest") is in receipt of the complaint referenced aboveWe apologize that the name was mistaken, the above is our actual nameThank you for giving us the opportunity to respond to this matter.According to federal law, we are obligated to send a letter to a consumer with the same name as Ms [redacted] , and were attempting to both confirm her address and her identity to ensure the letter reached the correct personCallsmade to obtain or confirm location information are made in conformity with federal law, specifically the Fair Debt Collection Practices Act (FDCPA) Only one call was placed on July 14, and no contact with anyone took placeOn July 15, 2015, Ms [redacted] called into Woodcrest for the first time at 4:17PMUnfortunately, we were unable to verify her identity and the call was ended Ms [redacted] again called into Woodcrest on August 5, on four separateoccasionsAs Ms [redacted] states in her complaint, each time she contacted Woodcrest, she refused to verify her identity which strictly prohibits us from disclosing any of the information she was seekingWoodcrest spoke with the representative that spoke with Ms [redacted] and they deny ever threatening to make sure Ms [redacted] has her IDreadyAs stated above, we were seeking to verify Ms [redacted] 's identity to confirm whether or not we had the correct consumer and information for whom to send the required letterHowever, the allegations and the complaint have been reviewed with Woodcrest's representative and a note has been placed in their fileWe would also like to note that Wood crest is a legitimate company, registered with the Secretary of StateWoodcrest Holdings Group P.OBox Buffalo, NY 14207and desist and immediately closed the account and no further contact took place aside from Ms [redacted] continuing to call usWe will continue to treat this as a cease and desist and not contact Ms [redacted] again.Authorized Representative ofWoodcrest Holdings GroupPlease contact the undersigned if we can be of any additional help in this matter
Woodcrest Holdings Group ("Woodcrest") is in receipt of the complaint referenced above. We apologize that the name was mistaken, the above is our actual name. Thank you for giving us the opportunity to respond to this matter.According to federal law, we are obligated to send a letter to a consumer...
with the same name as Ms. [redacted], and were attempting to both confirm her address and her identity to ensure the letter reached the correct person. Callsmade to obtain or confirm location information are made in conformity with federal law, specifically the Fair Debt Collection Practices Act (FDCPA) . Only one call was placed on July 14, 2015 and no contact with anyone took place. On July 15, 2015, Ms. [redacted] called into Woodcrest for the first time at 4:17PM. Unfortunately, we were unable to verify her identity and the call was ended Ms. [redacted] again called into Woodcrest on August 5, 2015 on four separateoccasions. As Ms. [redacted] states in her complaint, each time she contacted Woodcrest, she refused to verify her identity which strictly prohibits us from disclosing any of the information she was seeking. Woodcrest spoke with the representative that spoke with Ms. [redacted] and they deny ever threatening to make sure Ms. [redacted] has her I. D. ready. As stated above, we were seeking to verify Ms. [redacted]'s identity to confirm whether or not we had the correct consumer and information for whom to send the required letter. However, the allegations and the complaint have been reviewed with Woodcrest's representative and a note has been placed in their file. We would also like to note that Wood crest is a legitimate company, registered with the Secretary of State. Woodcrest Holdings Group P.O. Box 685 Buffalo, NY 14207and desist and immediately closed the account and no further contact took place aside from Ms. [redacted] continuing to call us. We will continue to treat this as a cease and desist and not contact Ms. [redacted] again.Authorized Representative ofWoodcrest Holdings GroupPlease contact the undersigned if we can be of any additional help in this matter.
Woodcrest Holdings Group ("Woodcrest") is in receipt of the complaint referenced aboveWe apologize that the name was mistaken, the above is our actual nameThank you for giving us the opportunity to respond to this matter.According to federal law, we are obligated to send a letter to a consumer with the same name as Ms [redacted] , and were attempting to both confirm her address and her identity to ensure the letter reached the correct personCallsmade to obtain or confirm location information are made in conformity with federal law, specifically the Fair Debt Collection Practices Act (FDCPA) Only one call was placed on July 14, and no contact with anyone took placeOn July 15, 2015, Ms [redacted] called into Woodcrest for the first time at 4:17PMUnfortunately, we were unable to verify her identity and the call was ended Ms [redacted] again called into Woodcrest on August 5, on four separateoccasionsAs Ms [redacted] states in her complaint, each time she contacted Woodcrest, she refused to verify her identity which strictly prohibits us from disclosing any of the information she was seekingWoodcrest spoke with the representative that spoke with Ms [redacted] and they deny ever threatening to make sure Ms [redacted] has her IDreadyAs stated above, we were seeking to verify Ms [redacted] 's identity to confirm whether or not we had the correct consumer and information for whom to send the required letterHowever, the allegations and the complaint have been reviewed with Woodcrest's representative and a note has been placed in their fileWe would also like to note that Wood crest is a legitimate company, registered with the Secretary of StateWoodcrest Holdings Group P.OBox Buffalo, NY 14207and desist and immediately closed the account and no further contact took place aside from Ms [redacted] continuing to call usWe will continue to treat this as a cease and desist and not contact Ms [redacted] again.Authorized Representative ofWoodcrest Holdings GroupPlease contact the undersigned if we can be of any additional help in this matter
Woodcrest Holdings Group ("Woodcrest") is in receipt of the complaint referenced above. We apologize that the name was mistaken, the above is our actual name. Thank you for giving us the opportunity to respond to this matter.According to federal law, we are obligated to send a letter to a consumer...
with the same name as Ms. [redacted], and were attempting to both confirm her address and her identity to ensure the letter reached the correct person. Callsmade to obtain or confirm location information are made in conformity with federal law, specifically the Fair Debt Collection Practices Act (FDCPA) . Only one call was placed on July 14, 2015 and no contact with anyone took place. On July 15, 2015, Ms. [redacted] called into Woodcrest for the first time at 4:17PM. Unfortunately, we were unable to verify her identity and the call was ended Ms. [redacted] again called into Woodcrest on August 5, 2015 on four separateoccasions. As Ms. [redacted] states in her complaint, each time she contacted Woodcrest, she refused to verify her identity which strictly prohibits us from disclosing any of the information she was seeking. Woodcrest spoke with the representative that spoke with Ms. [redacted] and they deny ever threatening to make sure Ms. [redacted] has her I. D. ready. As stated above, we were seeking to verify Ms. [redacted]'s identity to confirm whether or not we had the correct consumer and information for whom to send the required letter. However, the allegations and the complaint have been reviewed with Woodcrest's representative and a note has been placed in their file. We would also like to note that Wood crest is a legitimate company, registered with the Secretary of State. Woodcrest Holdings Group P.O. Box 685 Buffalo, NY 14207and desist and immediately closed the account and no further contact took place aside from Ms. [redacted] continuing to call us. We will continue to treat this as a cease and desist and not contact Ms. [redacted] again.Authorized Representative ofWoodcrest Holdings GroupPlease contact the undersigned if we can be of any additional help in this matter.