Diane stated we went above and beyond for their beloved pet, but in a good faith gesture, we ware willing to make a billing adjustment in the amount requested
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below First of the groomers knew very well we were dissatisfied with their service, my wife talked to them on the phone after and she told them how unhappy we were Our dog was so jumpy it took him two weeks to calm down and be himself, they can ramble all they want, they are the worst animal groomers ever, he came home with three burns on his belly, that's just not right..............A refund would be a resolution Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. First of the groomers knew very well we were dissatisfied with their service, my wife talked to them on the phone after and she told them how unhappy we were. Our dog was so jumpy it took him two weeks to calm down and be himself, they can ramble all they want, they are the worst animal groomers ever, he came home with three burns on his belly, that's just not right..............A refund would be a resolution Regards, [redacted]
We never received a call. I talked to my employee in length about this issue and she never said anything about a phone call from them. I will have her read their response to see if any of it makes any sense to her. These facts just don't match up.
Diane stated we went above and beyond for their beloved pet, but in a good faith gesture, we ware willing to make a billing adjustment in the amount requested.
Diane stated we went above and beyond for their beloved pet, but in a good faith gesture, we ware willing to make a billing adjustment in the amount requested
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below First of the groomers knew very well we were dissatisfied with their service, my wife talked to them on the phone after and she told them how unhappy we were Our dog was so jumpy it took him two weeks to calm down and be himself, they can ramble all they want, they are the worst animal groomers ever, he came home with three burns on his belly, that's just not right..............A refund would be a resolution Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. First of the groomers knew very well we were dissatisfied with their service, my wife talked to them on the phone after and she told them how unhappy we were. Our dog was so jumpy it took him two weeks to calm down and be himself, they can ramble all they want, they are the worst animal groomers ever, he came home with three burns on his belly, that's just not right..............A refund would be a resolution Regards, [redacted]
We never received a call. I talked to my employee in length about this issue and she never said anything about a phone call from them. I will have her read their response to see if any of it makes any sense to her. These facts just don't match up.
Diane stated we went above and beyond for their beloved pet, but in a good faith gesture, we ware willing to make a billing adjustment in the amount requested.