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Wrongfully charged for damage.I was wrongfully charged for damages after a shooting. After a miscommunication about a shooting that occurred in to apartment I was held liable for Desired SettlementCharges to be removed from my credit report.Business Response Please enter the following response from [redacted] at Woodland into your records for Revdex.com Case # [redacted]:Woodland is concerned that the Revdex.com written record on this matter is incomplete and misleading. Please add these additional comments to your record. The charges being disputed by Ms. [redacted] date from her move-out without proper notice in June 2013. She was charged for trash removal, cleaning and damages to her unit. We rendered her a detailed account of the charges at that time and applied her security deposit in partial payment. When she did not respond to our repeated requests for payment of the remaining balance, the $312 balance was reported to a credit agency in 2013.When Ms. [redacted] contacted Ms. [redacted] at my office on October 7, 2015 Ms. [redacted] provided no valid justification to make any changes to the charges on her account. So Ms. [redacted] confirmed the amount due as $312. But in response to Ms. [redacted]'s further request for a discount, Ms. [redacted] did request my authorization to reduce the pay off amount. I then authorized Ms. [redacted] to offer Ms. [redacted] the time limited opportunity to clear her account with payment of $250 by October 16th. Ms. [redacted] conveyed this offer to Ms. [redacted] and offered written acknowledgement of debt satisfaction upon receipt of the agreed $250 payment. Ms. [redacted] was not satisfied with those terms. She demanded to talk directly with me and Ms. [redacted] confirmed an appointment for her to meet with me on Monday October 12, 2015 at 2:00pm at the Woodland office in Cary, North Carolina. I was at the Cary office at the appointed time and Ms. [redacted] did not appear or call to make any other arrangements. Other than the Revdex.com notice on her complaint we have had no other contact from her since that time.We regret that Ms. [redacted] was not satisfied with our prior offers to resolve this matter. We have exceeded our normal discount policy in our attempts to resolve this matter favorably for her. And we are willing to renew our efforts to resolve this matter. Once again I offer to clear this debt obligation for Ms. [redacted] upon her payment of $250 by money order or certified check, payable at Woodland's office [redacted]. This offer is good until 4:00 pm on Tuesday November 3, 2015. Immediately upon full payment as prescribed we will gladly provide her with written acknowledgement of satisfaction of her debt to Woodland. If Ms. [redacted] desires to take advantage of this offer she can contact my office [redacted] and confirm a date and time appointment to make payment. We will do our part to resolve this matter in a courteous and professional matter. We look forward to hearing from Ms. [redacted] on this matter.Consumer Response Mrs [redacted] was very rude and disrespectful bthroughout my many conversations with her. I asked whybwas I being charged to fix damages to this property that was a reault of a drive by shooting considering the bad neighborhood location of[redacted]. She told me why would the company be obligated to pay for these damages insinuating I was responsible to pay for the holes in the window, walls and outside of my bedroom where the bulets made contact. She did allow me to pay $250 instead of $312 and I asked her to for a simple statement of this agreement before I paid to ensure my end of this agreement. She rudely responded "I will not send a statement of this agreement, you will just have to take my word." I called to cancel the appointment when she told me I couldn't cantact Mr.[redacted] any other way than me driving to Cary to meet with him face to face. I work and live in Durham so that wouldn't be possible. My 2year old son and I left with written permission to break our lease early because of the unsafe neighborhood with no oboigation to owe. The fees that Mr.[redacted] listed where paid by my deposit and overpayments I made. The other $312 was for the bullet hole repairs Mrs.[redacted] told me I was responsible for paying. Again to charge a tenant for an unforseen occurence such as a drive by shooting on the [redacted], [redacted]is definitely wrong. Final Business Response Please enter the following 2nd response from [redacted] at Woodland into your records for Revdex.com Case # [redacted]:Ms. [redacted] did not raise an objection to the damages charges when notified in 2013 because they were part of the compromise payment agreement negotiated with her at that time. Ms. [redacted] agreed in 2013 to pay the damages charges listed at move out in return for Woodland's waiver of our normal $500 charge for her move out without proper notice. Woodland honored its agreement and allowed her to move without the normal penalty charge. Ms. [redacted] did not honor her part of the agreement. She paid no amounts other than forfeiture of the Security Deposit. Now Ms. [redacted] seeks to avoid fulfilling in good faith her part of the original obligation. Woodland is willing to modify our prior offer to resolve this matter. I offer to clear this debt obligation for Ms. [redacted] upon her payment of $250 by money order or certified check. Ms. [redacted] initially told us that she works near Cary and that paying there would be convenient for her. But if that is not convenient, she can pay at the Durham site office[redacted] (near her old apartment) in Durham, North Carolina. This revised offer is good until 4:00 pm on Wednesday November 4, 2015. Immediately upon full payment as prescribed above we will gladly provide her with written acknowledgement of satisfaction of her debt to Woodland. This posting serves as her written confirmation of Woodland's agreement to accept $250 as presented above. If Ms. [redacted] desires to take advantage of this revised offer she can contact our main office at [redacted] and confirm a date and time appointment in Durham to make payment. We will do our part to resolve this matter in a courteous and professional matter. We look forward to hearing from Ms. [redacted] on this matter.

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Description: General Contractors, Property Management Companies, Real Estate Developers

Address: 1150 Executive Cir Ste 2, Cary, North Carolina, United States, 27511-4590

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