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Woodland Crossing Cleaners

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Woodland Crossing Cleaners Reviews (2)

Thank you for your mail about "*** (*** * ***'s Dry Cleaning issue)"Few facts about the Coat dry cleaning issues as follow:He claimed that "Sent in a coat for dry cleaning on Tue Mar 6, The coat took days longer than advertised to "dry." Untrue, he has dropped off the coat (red
hoody) at 09:27am on Tuesday March O7, 2017, and provided invoice that his coat ready date as on March 09, He did come by pickthe coat at 05:pm on March BTW, this was one and only visited for dry cleaning service"Upon receiving the coat again discovered a giant stain on the underside of one of arms was not there when dropped the coat off for cleaning" Untrue, the coat was ready on time, he took time and days late for pickthe Coat without saying anything, paid dry cleaning service fee and left the storeNever mentioned to my counter worker for his claimed.AS you can see that his claimed is baseless, unfound merit, and definitely do not appreciate for unnecessary aggravationThat is our point of view earnest, honest and brimming with the best intentions, whether you agree with his claim or not.We at Woodland Crossing Cleaners for highest quality dry cleaning service, fast turn around and affordable price that has been a tradition, since 2012.Hope this will help you for her claim.Kindly let me know, if you have further questions.Regards, Woodland Crossing Cleaners

Review: I took a brand new dress to Woodland Crossing Cleaners for the first time on 9/17/12. I was told it would be ready for pickup on 9/19/12, and still have the receipt stating such. Despite multiple/repeated trips to this establishment over the past 5 months to ask them where my dress is, and to request compensation for the cost to replace it if they have lost it, they have failed to provide either. On every visit they have told me that it is at their "other location", that they will call to find out what happened to it, and that they will call me later that day with the information. On each visit I made sure they had my correct phone number, and had their assurance that they would follow up same day. On my most recent visit two weeks ago, I warned them that it would be my last visit before reporting them to the Revdex.com. I gave them documentation on the cost of the dress on my last two visits, but they are refusing to reimburse or produce my dress. I have been getting the runaround for 5 months now. It was an expensive, brand new dress that I still have the sales receipts for, and I either want my dress back, or I want reimbursement for the cost to replace it. After 5 months of being patient, it is time for them to rectifiy the situation stop giving me the runaround. Am considering taking them to small claims court and would appreciate advice.Desired Settlement: The current price of this dress from [redacted] is $170. I would like a refund of $170, plus tax and shipping, so that I can replace my dress. I would also like to find out what happened to my dress, or an admission that they lost it.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Woodland Crossing Cleaners regarding complaint ID [redacted].

Regards,

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Description: Dry Cleaners

Address: 2310-I Woodland Crossing Dr., Herndon, Virginia, United States, 20171

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