[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. However I will not be able to go see for myself if the issue is resolved for several days because I live 60 miles from the cemetery. I am sure they have resolved the issue.Tom Rich
Sent: Thursday, January 28, 2016 9:19 AM Subject: Complaint ID [redacted] Good morning! I received a letter yesterday regarding a complaint submitted against our company. I contacted the individual to get further information as I had never been aware of his need for assistance or his...
concerns. We were able to resolve the issue yesterday, and I have already spoken with him again this morning to ensure how the concern was addressed was satisfactory. He assured me he was pleased. Kathryn P[redacted] Corporate Officer & General Manager Woodlawn Funeral Home & Cemetery 713.682.0517 Office 713.681.6581 Fax 713.682.3663 Funeral Home
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. However I will not be able to go see for myself if the issue is resolved for several days because I live 60 miles from the cemetery. I am sure they have resolved the issue.Tom Rich
Sent: Thursday, January 28, 2016 9:19 AM Subject: Complaint ID [redacted] Good morning! I received a letter yesterday regarding a complaint submitted against our company. I contacted the individual to get further information as I had never been aware of his need for assistance or his...
concerns. We were able to resolve the issue yesterday, and I have already spoken with him again this morning to ensure how the concern was addressed was satisfactory. He assured me he was pleased. Kathryn P[redacted] Corporate Officer & General Manager Woodlawn Funeral Home & Cemetery 713.682.0517 Office 713.681.6581 Fax 713.682.3663 Funeral Home