Woodman's Food Market, Inc. Reviews (2)
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Woodman's Food Market, Inc. Rating
Address: 2631 Liberty Ln, Janesville, Wisconsin, United States, 53545-0741
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To Whom It May Concern:This issue has been resolved on our end The customer was given a gift card on 4/for the amount of the refund and they let us know they were satisfied See below.-----Original Message----- From: *** *** Sent: Thursday, April 27, 1:PM To: ***
*** Subject: RE: Revdex.com Complaint - *** ***, expired beer returnHi ***, FYI, The customers wife returned the beer and picked up the gift card today*** told *** (Liquor manager) over the phone that he was happy with the results and issue resolved.*** ***Assistant Store Manager Woodman's Food ***ets Phone: 825-1511FAX: 825-***
*** *** submitted a claim with us regarding this issue. Her claim was denied via a letter dated 7/11/17. An excerpt of the letter is below as to what occurred and why the claim was denied. If you need anything else please let me know. Thanks. At the oil change
that occurred on June 27, at our Rockford location the hood system, which unknown to Woodman’s employees was in disrepair, the hydraulic system failed to keep the hood open. When the hood fell shut unexpectedly it landed on the oil gun that was dispensing oil into your vehicle. The oil gun was pushed into the oil filter tube and the oil filter tube was damaged. Woodman’s is self-insured and therefore we only pay on claims where we are the cause of the problem. It was the failure of your vehicle’s hood system which led to the damage of your vehicle’s oil fill tube. As your hood was in disrepair prior to the oil change this would be a pre-existing condition on the vehicle. Thus, the damage to the oil filter tube was not something caused by Woodman’s. For this reason, your request for reimbursement has been denied. *** ***
*** ***Woodman's Food MarketsPhone: 754-Ext3343FAX: 754-