Woods & Waters Magazine

[A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by Woods & Waters Magazine regarding complaint ID [redacted] Regards, [redacted]

Dear Mr***,We here at Woods & Waters Publishing, LC deeply apologize for not correctly processing your subscription There have been many changes here at our production office, including a move to a new office that is more rural which has had many challenges with lack of wireless phone and wifi service and very poor land line service It has been frustrating to say the least.We have reviewed our records and see that your name has, indeed, not been added to our subscribers list as it should have We have also reviewed our merchant account and cannot find where your credit card was actually charged for your one year subscription which costs $**.**.However, we wish to make it right as we believe that our readers and customers are our priority You have been added to our subscription list for one year and you are also being mailed a $**refund for your troubles.We do hope this is satisfactory to you The address that the Revdex.com sent us for you is ** *** *** *** ** *** That is where your check and your subscription, beginning with the November issue, will be mailed.Thank you and again, my most sincere apology,

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Woods & Waters Magazine regarding complaint ID...

[redacted].
Regards,
[redacted]