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Woodspring Properties LLC.

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Woodspring Properties LLC. Reviews (3)
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The 'squiggly' line he claims was there before was not I saw his crew do this line and wondered why, but thought they were would smooth it out They did not It sticks out and highlights the driveway as being done with very poor quality I would be glad to upload a picture It would have been better not to do any lines rather then this 12" line that every visitor comments on.The owner refused to listen or fix the issue...just preaches and hopes it will stick
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The sealcoating and crackfilling job we did for this customer looks beautiful for what the driveway was before We have spoken to this customer numerous times and she will never be pleased When crackfilling a driveway, it is impossible to fill every crack, we get the major ones that are
of concern Our contracts clearly state this on the backside If we were to fill every crack, the customer would track tar everywhere, especially on a hot degree day like we've had for the past few days It would be a complete disastrous mess! I kept trying to explain this concept to her, but she would not listen Also, I would like to add that the squiggly line she is speaking about was there from a previous company, we don't even use the type of tar that left that line All she is talking about is a squeeqe mark, which is expected on a driveway It's how the crackfiller is applied! The important thing is that she received a beautiful sealcoating and crackfilling job that will protect her driveway I stand behind the work my company does and over the past years of doing business, I have learned that you cannot please everyone

I'm sorry that she feels this way, but her driveway looks great and is protected properly There are going to be squeege marks on her driveway because that is how crackfiller is applied! A driveway that is repaired isn't going to come out looking like a masterpiece because you can't control how or where the cracks form All that is really important is that it is protected! If she wanted a perfect driveway, she should have gotten it paved I spoke with her and even went out to her property numerous times to try to explain this to her, but she was extremely rude and would not listen 99% of my customers are satisfied with the work my company does because we actually do it the correct way We have great pride in our work and do everything by the book, unlike many other companies out there There are just some customers out there who won't take the time to listen and are never happy no matter what

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