Woodwaves Inc Reviews (5)
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Woodwaves Inc Rating
Address: 9950 Marconi Dr #106, San Diego, California, United States, 92154
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Address: 9950 Marconi Dr #106, San Diego, California, United States, 92154
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Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. While folks from WoodWaves have notified me that they would refund the fees and charges, and that they have initiated a conversation with their credit card processors, I have, at the time of this writing, NOT received the refundsWhile I wish to accept their word, I have no way to trust that the word be kept, As such the my complaint remains open.
Regards,
*** *** ** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. The company has told me the same thing- plus, their credit card processor will respond to me directly. that any vendor takes 3 months to process a refund is unbelievable, and perhaps is a reflection of hoe unimportant the customers are to them. very disappointing experience.
Regards,
[redacted]
[redacted] has resolved the problem with the customer and the customer will retract the complaint. I will have him contact your office once it is finalized. He is out of town until the 20th. Thank you, [redacted]Woodwaves Inc.###-###-####
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Our customer is still waiting for the refund, which is still being processed by the financial institution. The process can take up to a maximum of 80 days. It can take until early February.Thank you,[redacted]