Woody's Garage, Inc.

Revdex.com spoke to the owner of the business regarding the complaint. He said that the customer brought his vehicle in for the tire rod and valve cover gasket, and when they got the vehicle, they were unable to start it. They informed the customer of this, and were able...

to get the vehicle started and the repairs completed. He stated that the customer picked the vehicle up on the Tuesday after he brought it in, the day after he filed the complaint.

Review: TOOK MY CAR IN TO GET A VALVE COVER GASKET AN INNER TIE ROD (DROVE THE CAR THERE) COMPANY CALLS ME FRIDAY AN SAYS THE CAR WONT START WILL HAVE IT READY MONDAY.... MONDAY IS HERE AN THERE TELLING ME IT STILL WONT START AN THE VEHICLE NEEDS TO BE TOWED TO A DIFFERENT SHOP LIKE SHEEHY FORD THIS IS UNEXCEPTABLE AS THIS IS A CAR I DROVE TO THEM AN NOW I HAVE TO HAVE TOWED I WILL NOT PICK THE CAR UP FROM THEM UNTIL IT IS FIXED BY THEM I REALLY NEED THE CAR BACK AS I AM GOING TO HAVE TO RENT A CAR NOW WHICH I EXPECT THEM TO PAY FOR ALSODesired Settlement: FINISH THE JOB AN PAY ME FOR A RENTAL CAR I WILL PAY FOR WORK I SENT IT TO HAVE DONE LABOR ON INNER TIE ROD 75 DOLLARS (PART PROVIDED ON INNER TIE ROD) VALVE COVER GASKET LABOR WAS 100.00DOLLARS PART PROVIDED BY THEM (NO MORE THAN 50 DOLLARS FOR THE GASKET) SO THEY WOULD WARRANTY IT

Business

Response:

Revdex.com spoke to the owner of the business regarding the complaint. He said that the customer brought his vehicle in for the tire rod and valve cover gasket, and when they got the vehicle, they were unable to start it. They informed the customer of this, and were able to get the vehicle started and the repairs completed. He stated that the customer picked the vehicle up on the Tuesday after he brought it in, the day after he filed the complaint.