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Woody's Service Station

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Woody's Service Station Reviews (5)

I asked for this to be cancelled because the business took care of it already
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

This has been resolved and was an internal [redacted] corporate issue as well as a problem with the ladies bank.

I asked for this to be cancelled because the business took care of it already
Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We own and operate a small business and have several vehicles regularly serviced at Woody's Service that include several small domestic and import trucks as well as an [redacted], Audi and [redacted] cars.They always work to fit our schedules and communicate work progress with us, most importantly the do the job right and on time for a fair price. If you or your company are looking for a qualified and dependable shop we use Woody's!

Bottom line….If you have a German car….Don’t go to Woody’s, EVEN for something as basic as an oil change.
I saw the sign advertising $20 oil changes, it was local and I was looking some place close to home. Big mistake, I should have known better. I called for a quote for an [redacted]. I was quoted the $20 and told the owner that my car took synthetic oil and that was too cheap. He got back to me and asked me to bring the oil in to his garage and they would change it. The service cost $30.
That was last winter (January 2015). The wrong filter was installed with that oil change. The day after the oil change, fresh oil was on my garage floor. I took the car to my regular mechanic and was told by my [redacted]i mechanic that the car was down two quarts of oil. An incorrect filter had been installed with an improper seal.
Later that week, I stopped by Woody’s to relay this information to the owner. He became indignant when I suggested that his shop should not work on [redacted]is. I had specifically asked if the mechanics were familiar with [redacted]is and had been told YES. The owner blamed the book that he had referred to and refused to talk to me any further. He was clearly annoyed that I suggested that in the future, when asked, ‘if his business works on [redacted]is, that he should just say, NO.’
On a side note, I asked the mechanic if he could check my air filter and he was not familiar with where it was located.
That old saying...YOU GET WHAT YOU PAY FOR…is true. [redacted]
10/3/15

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Description: Auto Repair & Service

Address: 901 Route 12, Groton, Connecticut, United States, 06340

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