World Class Carpet Cleaning

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Please provide your General Contractors License #, as you have stated you have a license, but do not have it listed on your website, nor is there a license through the CA Contractors Board for World Class Carpet Cleaning, [redacted] , or [redacted] You did receive payment, but only AFTER several thousands of dollars from the initial invoice were either removed by the supervisor or not paid out by the insurance companyThe supervisor removed some of the disputed charges once he had no proof or backing of the erroneous charges, and then insurance company who was aware of the remaining incorrect charges did not pay out several itemsThere also was no initial estimate or invoice, or any type of paperwork for that matter, ever submitted to the client, which absolutely should of been done per the insurance company.I continue to request a refund for the unlicensed work this company performed for me I would be satisfied with that resolution, even though that would not come close to repaying me for the stress I have encountered from this company.] Regards, [redacted]

The content of this complaint is totally inaccurate. This person paid us by check on March 6, 2015 for work we performed. Why would she pay us if she thought this was a scam or fraudulent. There is a contractor license. I have never committed Insurance fraud or scammed anyone. All of these...

accusations are false.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Please provide your General Contractors License #, as you have stated you have a license, but do not have it listed on your website, nor is there a license through the CA Contractors Board for World Class Carpet Cleaning, [redacted], or [redacted]. You did receive payment, but only AFTER several thousands of dollars from the initial invoice were either removed by the supervisor or not paid out by the insurance company. The supervisor removed some of the disputed charges once he had no proof or backing of the erroneous charges, and then insurance company who was aware of the remaining incorrect charges did not pay out several items. There also was no initial estimate or invoice, or any type of paperwork for that matter, ever submitted to the client, which absolutely should of been done per the insurance company.I continue to request a refund for the unlicensed work this company performed for me.  I would be satisfied with that resolution, even though that would not come close to repaying me for the stress I have encountered from this company.]
Regards,
[redacted]

Awesome job! They were sent out to the apartment complex I live in after entering a work order. Apparently the upstairs Neighbor overflowed their toilet badly enough that it was coming into our apartment from the ceiling vents. Mike and his team showed up within 30 minutes (after hours on a Friday evening)! I have been overly impressed over the last few days with this company. They responded quickly Friday night and Saturday, everyone was professional/knowledgeable/ courteous, they quickly took care of the issue, and have seen it through until the end! I sincerely appreciate them for making a horrendous situation as stress-free as possible! I highly recommend them and I will turn to them for all of our needs in the future when we move!","pos-2

I can't say enough about this company. Such an awesome and professional job. Highly recommended him for your carpet cleaning needs. Very nice and professional. Prompt service. ","pos-1