World Finer Food, Inc. Reviews (1)
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Address: 1455 Broad St, Bloomfield, New Jersey, United States, 07003-3047
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Good Afternoon, Thank you for contacting World Finer Foods about a claim that was made against our CompanyThis message was the first we have received of any information from Ms***Apparently, she contacted the Kitchens of India email address pertaining
to this productI reached out to the Brand and received the following correspondence: “This lady did write to our consumer response ID "ITC Cares" with a claim that she found a hard foreign object inside one of our RTE packs ITC Cares wrote back to her asking for her details, including a number on which she could be reachedI personally called her on the number provided but the call went unanswered and I left a voice message for herShe wrote again to ITC Cares acknowledging that someone had tried to reach her and asked to be called againI called again, but the call went unanswered again Meanwhile, our quality control team at the unit had conducted internal checks which clearly showed that with the systems in place at our unit for prevention of any foreign material contamination, such a possibility can be safely ruled outOur unit, as you are aware is FSSC certified and recently underwent a satisfactory audit.” Since the Consumer has failed to communicate with the brand, I am not sure how you would like us to proceedOur department does have Procedures and Policies in place for consumers with ComplaintsI can be reached by email at either *** * ***My phone number is ###-###-#### Thank you for your attention in this matter. Best Regards,*** ***World Finer FoodsConsumer Resources