World Gym Fitness Centers

Review: I have been continuously billed for 3 months by Fitness Evolution FRAUDULENTLY! I signed up for a trial membership in May of 2014 this year. I was told that I would only be billed $1 on my debit [redacted] card on the day I signed up May 3rd, 2014, and that I would be billed another $9.99 the following month of June if I continued to utilize the gym. I stopped going two weeks after I signed up for the trial membership because I lost my job. I then called to find out what the cancellation policy was so they wouldn't bill my card the following month of June. I was told that I had to write a letter stating that I was cancelling and bring it to the facility. I did that immediately and hand delivered the letter that day May 19, 2014. I was then told that I would be billed another $9.99 the following month because it took 30 days to process after cancelling the trial membership. I noticed the following month no money was taken out, so I didn't think anything of it and pretty much forgot about it. On August 3rd of this month, 3 months after the fact, I realized that Fitness Evolution debited $65.00 from my card. I went in to speak with the manager J.O., who gave me the run around. He told me that a letter was not required and all I should have done was sign the signature pad, and I would have been cancelled. I told him the gentleman I spoke with when I called to find out about the cancellation policy told me that I had to write a letter. Irregardless of the policy, I didn't want them charging my card again from that point on. He told me to sign the signature pad and that it would be officially cancelled. That was on August 6th, 2014. Well needless to say, on August 15th I was billed AGAIN for $39.00! When I called this morning to find out why they are still taking my money, the manager J.O. got belligerent with me. He refused to listen to anything else I had to say and subsequently hung up on me. No corporate office to speak of, so no resolution from them. I have filed fraud charges against them as well!Desired Settlement: I would like to have the $105.00 that Fitness Evolution stole from my account REFUNDED!

Review: I have been continuously billed for 3 months by Fitness Evolution FRAUDULENTLY! I signed up for a trial membership in May of 2014 this year. I was told that I would only be billed $1 on my debit [redacted] card on the day I signed up May 3rd, 2014, and that I would be billed another $9.99 the following month of June if I continued to utilize the gym. I stopped going two weeks after I signed up for the trial membership because I lost my job. I then called to find out what the cancellation policy was so they wouldn't bill my card the following month of June. I was told that I had to write a letter stating that I was cancelling and bring it to the facility. I did that immediately and hand delivered the letter that day May 19, 2014. I was then told that I would be billed another $9.99 the following month because it took 30 days to process after cancelling the trial. However, I noticed that the following month no money was taken out, so I didn't think anything of it and pretty much forgot about it. On August 3rd of this month, 3 months after the fact, I realized that Fitness Evolution debited $65.00 from my card. I went in to speak with the manager J.O., who only gave me the run around. He told me that a letter was not required and all I was supposed to have done was sign the signature pad, and I would have been cancelled. I explained to him that the gentleman that I spoke with when I called to find out about the cancellation policy told me that I had to write a letter. I told him that I didn't want them charging my card again from that point on. He told me to sign the signature pad and that it would be officially cancelled, so I did. That was on August 6th, 2014. On August 15th I was billed AGAIN for $39.00! I called to find out why they were still taking my money, the manager J.O. got belligerent with me. I asked him if there was a corporate office and he said no! He said he was the managemanager and that was it! He then hung up on me. I have also filed fraud charges with my bank.Desired Settlement: I would like to have the $105.00 that Fitness Evolution stole from my account REFUNDED!