Initial Business Response /* (1000, 9, 2016/08/12) */
Contact Name and Title: [redacted], Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@gmail.com
Regarding the water being shut off at the complex, this was for a period of less then 12 hours and was a mistake on Indiana...
American Water's billing. The moment we were notified it was shut off, we contacted the water company and had it restored asap. This was beyond our control. Regarding your toilet seat, when we spoke on the phone I explained that it might be Friday before we could get there, but likely could have someone there on Thursday. You said its not a problem to pick up a toilet seat and I said we'd deduct it from your rent, and we did. Maintenance was sent out on July 29th and replaced a photocell on the parking lot light. I drove by on Sunday July 31st and it was working. I have not been informed of any other lights not working. Reeder Companies takes pride in addressing all issues in a timely manner, and we have done so for 30+ years while maintaining an "A" rating with the Revdex.com.
Initial Business Response /* (1000, 5, 2016/07/19) */
Ms. [redacted]
Per our conversation of this morning regarding a Ms. [redacted] for the case number shown above, I phoned Ms. [redacted] regarding the [redacted] credit report that we were going to refund to her today....however she informed me that she...
received the [redacted] back on Wednesday, July 13, 2016.
If there is anything else you need from us, please do not hesitate to contact us.
Have a good day.
[redacted]
Initial Business Response /* (1000, 9, 2016/08/12) */
Contact Name and Title: [redacted], Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@gmail.com
Regarding the water being shut off at the complex, this was for a period of less then 12 hours and was a mistake on Indiana...
American Water's billing. The moment we were notified it was shut off, we contacted the water company and had it restored asap. This was beyond our control. Regarding your toilet seat, when we spoke on the phone I explained that it might be Friday before we could get there, but likely could have someone there on Thursday. You said its not a problem to pick up a toilet seat and I said we'd deduct it from your rent, and we did. Maintenance was sent out on July 29th and replaced a photocell on the parking lot light. I drove by on Sunday July 31st and it was working. I have not been informed of any other lights not working. Reeder Companies takes pride in addressing all issues in a timely manner, and we have done so for 30+ years while maintaining an "A" rating with the Revdex.com.
Initial Business Response /* (1000, 5, 2016/07/19) */
Ms. [redacted]
Per our conversation of this morning regarding a Ms. [redacted] for the case number shown above, I phoned Ms. [redacted] regarding the [redacted] credit report that we were going to refund to her today....however she informed me that she...
received the [redacted] back on Wednesday, July 13, 2016.
If there is anything else you need from us, please do not hesitate to contact us.
Have a good day.
[redacted]