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Sent: Tuesday, April 26, 2:PMSubject: FW: Easter Hello, Please see below our correspondence with the customer via Case # *** - World Wide
PhotographyThanks, Antraneise ***Customer Service Manager Martin Hurst Rd Tallahassee, FL 32312Office: 850.906.3690Online:
Sent: Tuesday, April 26, 3:PMSubject: FW: Easter complaint for Easter From: Shirelle *** Sent: Tuesday, April 26, 3:PMTo: '***' Subject: Easter Hello ***, I would like to sincerely apologize for any inconvenience that you have experienced this Easter seasonIt is to my understanding that your images were not available for you online within the appropriate amount of timeYour images have been loaded onto the account and you are able to view as well as download them on using either your email address or your photocodeI will need some additional information to process your partial refund of $for the inconvenienceIf you could please give me a call at your earliest convenience that would be greatMy direct line is 850-906-Again, I do sincerely apologize and I look forward to hearing from you soonThank you! SHIRELLE ***Customer Service Assistant Manager Martin Hurst Road Tallahassee, Florida 32312Office: 800-628-ext: 3693Email: Online:

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