I am rejecting this response because: I was not offered a diagnosticI simply told them what I was told the problem wasI asked that they change a gasket and they suggested if they do that it would be
best to replace the water pumpI am not a mechanicI was told by the people that ultimately fixed my car that they should have done a pressure test to determine where the leak was coming from The only test they said they were going to run was a test to see if the block was warped because it had overheatedI never declined a diagnostic because none was offered
The customer declined diagnostic, he requested to change partsIt clearly says in the work order
I am rejecting this response because: I was not offered a diagnosticI simply told them what I was told the problem wasI asked that they change a gasket and they suggested if they do that it would be
best to replace the water pumpI am not a mechanicI was told by the people that ultimately fixed my car that they should have done a pressure test to determine where the leak was coming from The only test they said they were going to run was a test to see if the block was warped because it had overheatedI never declined a diagnostic because none was offered
The customer declined diagnostic, he requested to change parts. It clearly says in the work order