Worldtravel Partners

First,[redacted] states that that she did not have a water problem before our service professional came to her house.Actually,this well water has always been bad water since 1989, when our company installed the water softener!!!!The iron in her well water fluctuates from 10 times the EPA standard all...

the way up to 90 times the EPA standard.This much iron would shorten the life of all water using appliances and cause rust stains in the house if the water treatment system was not maintained,which [redacted] states was not maintained for 6 years.The water is also acidic which can damage copper plumbing.The water is hard which can also shorten the life of hot water heaters ,washing machines,faucets,shower heads,clothing, and dishwashers. [redacted] states that our filter system ran her well dry.Actually, the well pump professional she hired stated in his report that the problem was her pressure switch that caused well pump to not turn on at times therefore no water. Our documentation from our service professional when he went out to the house on April 25,2016 clearly states that the well water was already "VERY DIRTY" when he got there .Also.this well is 100-300 feet deep and there is nothing we mortal humans can do to make the water worse than it already is.That is a function of natural forces under the ground. [redacted] states I said her well guy was stupid.That absolutely was NOT what I said.Her well person thought the filter system was plumbed backwards .The system is plumbed correctly!!!!My words were,the well person is not familiar with our water systems and that the system is plumbed correctly. [redacted] states the well person tested her water and that it was perfectly clean.No,it was not.The water was very dirty,high in iron from our testing.No documentation that this well person even tested the water. We did a free well disinfection and well flush to help get better water and try to work with [redacted].The procedure was successful. .Water is much cleaner than before!! [redacted] is a very nice person who is selling her house and we are trying to help her as much as we can. Thank you, [redacted] KWS,Inc.