Worldwide Recoveries LLC

To whom it may concern: I am just now in receipt of the complaint submitted to your office by Ms [redacted] Prior attempts to provide Ms [redacted] with the Paid In Full letter that she requested were unsuccesful due to an error with the email address that Ms [redacted] gave our representativesHowever, I do sincerely apologize for any inconvenience caused by our delay in providing this letterIf Ms [redacted] would like to speak with me regarding this matter, I welcome her to contact me directly at (714) 845-or via email at [redacted] @premiumassetsvs.com Thank you, [redacted] Compliance Officer Premium Asset Services, LLC

We are in receipt of your letter dated August 13, regarding a complaint submitted to your office by a Ms*** ***I have reviewed the details of the
complaint and thoroughly investigated the account associated with Ms***’s telephone numbers
I have carefully reviewed Ms***’s complaint and the account referenced in her statementOur company, Premium Receivables, attempted to contact Ms*** regarding her HSBC ORCHARD BANK Account ending in #*** which she opened October 31, and made payments on until October 6, 2008. Pursuant to FDCPA Section 809a guidelines, we mailed her First Notice/Validation Letter to the address we have on file in Riverside, CAWe never received communication from Ms*** requesting Validation or Disputing this matter, nor had we received a Mail Returned Notice.
Although we made attempts to reach Ms*** by calling the provided contact numbers, as well pursuant to FDCPA, Acquisition of Location Information guidelines, left messages with third-parties, we never heard from Ms***While in no way do we condone our representatives to handle a matter in the manner described, it appears as though Ms***’s allegations are or at best, exaggeratedNevertheless we do apologize for any inconvenience Ms*** or her associates may have been caused, and in an effort to provide her resolution, we have closed her account in our officeMs*** will no longer be contacted by our representatives regarding this account
If you have any further questions or concerns, or if I may be of further assistance please feel free to contact *** ** *** at (714)845-or via email at ***@premiumassetsvs.com
With Regard,
*** * ***
Chief Compliance Officer

To Whom It May Concern:
We are in receipt of your correspondence dated March 5, 2014, regarding a complaint submitted to your office by Ms. [redacted].  I have reviewed the details of the complaint and thoroughly investigated the account associated with Ms. [redacted].  
 
Pursuant to the results of my investigation, Ms. [redacted]’s complaint that WorldWide Recoveries, LLC performed an UNAUTHOROIZED and ILLEGAL inquiry on her credit report is 100% without merit.   Pursuant to our Rights under the FCRA, as the LEGAL, TITLE BEARING OWNER of Ms. [redacted]’s US Bank DDA Overdraft Bank Account ending [redacted] we are well within our Rights to legally run her report as a collection Inquiry.    Furthermore, our company has performed our Due Diligence by mailing Ms. [redacted]’s First Notice/Validation letter to her address [redacted] Lane Apt A [redacted], CA * [redacted] which clearly advises her of our Collection attempts.   Ms. [redacted]’s has failed to either Dispute or Request Validation within the 30 day Validation period, and our collection representatives have made several attempts to communicate with her in an effort to provide resolution to this outstanding balance.   I have acknowledged Ms. [redacted] statement that she feels this is fraud, however, this account was opened with US Bank and remained open for more then seven months prior to US Bank charging-off the debt.  Furthermore, this account has been sold, meaning that although we are LEGAL TITLE HOLDER of this DEBT, we did not ORIGINATE the DEBT hence the matter of fraud becomes moot.  
            Albeit our policy to resolve all consumer complaints to the best of our ability, because our credit bureau inquiry was well within the scope of the law I am unable to remove it from Ms. [redacted] credit report.  However, I have close Ms. [redacted] account with in our office, meaning she will no longer receive calls from our company regarding her UB Bank account.  
Ms. [redacted] is welcome to contact me personally at by phone at (714) 845-3620 or by email at [redacted]@premiumassetsvs.com if she has any additional questions, comments or concerns.
With Regard,
[redacted] M [redacted]
Chief Compliance Officer 
Worldwide Recoveries, LLC
(714) 845-3620 – office
(714) 242-1363 - fax

To whom it may concern:
 I am just now in receipt of the complaint submitted to your office by Ms. [redacted]. Prior attempts to provide Ms. [redacted] with the Paid In Full letter that she requested were unsuccesful due to an error with the email address that Ms. [redacted] gave...

our representatives. However, I do sincerely apologize for any inconvenience caused by our delay in providing this letter. If Ms. [redacted] would like to speak with me regarding this matter, I welcome her to contact me directly at (714) 845-3622 or via email at [redacted]@premiumassetsvs.com.
Thank you,
[redacted]
Compliance Officer
Premium Asset Services, LLC