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Worldwide TechServices, LLC

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Worldwide TechServices, LLC Reviews (10)

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Ms***,Please contact [redacted] at Hub International Northeast (Direct Dial: ###-###-####, [redacted] @Hubinternational.com) to report your claimThank you, [redacted]

Complaint: ***
I am rejecting this response because:
Here is a statement from the FHA & HUD websiteReads as followed:
"Disability Rights in Private and Public Housing: Regardless of whether you live in private or public housing, Federal laws provide the following rights to
persons with disabilities:
Requires housing providers to make reasonable accommodations for persons with disabilitiesA reasonable accommodation is a change in rules, policies, practices, or services so that a person with a disability will have an equal opportunity to use and enjoy a dwelling unit or common spaceA housing provider should do everything s/he can to assist, but s/he is not required to make changes that would fundamentally alter the program or create an undue financial and administrative burdenReasonable accommodations may be necessary at all stages of the housing process, including application, tenancy, or to prevent eviction
Example: A housing provider would make a reasonable accommodation for a tenant with mobility impairment by fulfilling the tenant's request for a reserved parking space in front of the entrance to their unit, even though all parking is unreserved."
Making this handicap spot a reserved spot for me, then another one for the tenant in building #3, is not considered an undo burden or a financial burdenI have been informed by office staff at The Green's, that the signs can not be moved, added to, and that there is already the required amount in accordance of total # of spacesFHA, HUD, & ADA disagreeI am trying to work with The Green's Apartment but honestly feel The Green's have done nothing
Sincerely,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
The technician indicated that he cracked the tv and would be back to repair within to days to residents of the house over 18. Both residents heard the same thing so there was not misunderstanding the conversation between the technician and residents. The technician did not leave documentation stating the the tv was cracked and that the warranty company would be in touch. The TV was viewable prior to the technicians arrival however since he cracked the television is unviewable and Worldwide Services nor the Warranty company has been in touch with me. I had to reach out to both companies after I did not hear back from the technician after to daysI waiting a week or so since when I first reached out for repair it took them a week and half before the dispatched a technician. This service is not acceptable and service needs renderedI attached a before and after picture of the tv after the repair technician cracked the screen
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I previously filed a complaint that should have been resolved however the representative that I was supposed to speak to with the Third Party Company never returned any of my phone calls or emails. I have emailed and tried to get in contact with her again at ***@hubinternational.com but have not been successful. I also have had another company come out and access the damages to my television from the repair technician previously sent out. He accessed that the TV was had a malfunctioning display that was cracked when the technician opened the tv upFrom the previous pictures I sent in you can clearly see the difference in the screen before and after. I hope to get this resolved
Regards,
*** ***

See attached.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. Regards,
[redacted]

Ms. [redacted],Please contact [redacted] at Hub International Northeast (Direct Dial:  ###-###-####, [redacted]@Hubinternational.com) to report your claim. Thank you,[redacted]

Dear Ms. [redacted],After reviewing this details of your service event, we have found that there was a crack on the screen of the TV prior to the technician's arrival. The technician made the resident present aware of this issue and proceeded to follow the process required to order replacement parts....

This process included turning the TV over, which apparently worsened the existing damage. At no time did the technician indicate that he would be returning only that your warranty company would be in touch within 3 to 5 days. If you have not heard from your warranty company at this time, we suggest you contact them. They will need to address any issues you have under the warranty you purchased through them.Thank you,[redacted]Worldwide TechServices

Mr. [redacted],[redacted] is handling this matter. Please use the follow contact:  [redacted] [redacted] [redacted] Advanced Resolution Group Phone: +[redacted], Extn: [redacted] Email: [redacted] Hours: 10am – 6pm CST Thank you,[redacted]

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Address: 836 North St, Tewksbury, Massachusetts, United States, 01876-1256

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www.lindseymanagement.com

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