Thank you for bringing your situation to our attentionIt was very unsettling to receive your complaint as it would with any of our customersAfter thoroughly reviewing your account, we understand the circumstances that occurred and how there could have been a lack of complete communication or misunderstanding of the policies set in place when discontinuing a leased tank programOur team strives to offer what is best for our customers and we respect your decisionIt was not our intention to cause any additional inconvenience to this processWorley & Obetz takes the satisfaction of our customers very seriously We have approved the additional refund of $per your request As a result of your concerns, our team is taking the necessary actions to confirm all policies are understood with a customer prior to any actions being madePlease feel free to contact us with any further questions or concerns in regards to this situationOur team takes all feedback from our customers very seriously.Sincerely,Laura I [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted] ***
Thank you for bringing your situation to our attentionIt was very unsettling to receive your complaint as it would with any of our customersAfter thoroughly reviewing your account, we understand the circumstances that occurred and how there could have been a lack of complete communication or misunderstanding of the policies set in place when discontinuing a leased tank programOur team strives to offer what is best for our customers and we respect your decisionIt was not our intention to cause any additional inconvenience to this processWorley & Obetz takes the satisfaction of our customers very seriously We have approved the additional refund of $per your request As a result of your concerns, our team is taking the necessary actions to confirm all policies are understood with a customer prior to any actions being madePlease feel free to contact us with any further questions or concerns in regards to this situationOur team takes all feedback from our customers very seriously.Sincerely,Laura I [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted] ***