All pledges / pawns are kept individually in a safe & protected environment
Misuse of article(s) pledged / pawned is not tolerated; therefore statements such as “The ring has been altered,
it is thin and gold has been removed from the ring.” are falseCustomer contacted store via phone line and made statements such as “something was done to the ring and it is bigger than before”Clearly, it seems that those two statements contradict each other
We value our customers and would never put their trust in jeopardyCustomer satisfaction is company number one priority
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Yes I contacted the business before I contacted the Revdex.com, at which point I informed them that I was aware of my ring being altered. I NEVER said the ring was bigger, as that statement in and of itself is ridiculous! The business simply said "I don't know what you're talking about " when I called them. Not only did they alter my ring, but now they suggest that I am somehow mistaken about this! My ring was altered, there is no doubt in my mind whatsoever, it is so obvious to the eye!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
All pledges / pawns are kept individually in a safe & protected environment
Misuse of article(s) pledged / pawned is not tolerated; therefore statements such as “The ring has been altered,
it is thin and gold has been removed from the ring.” are falseCustomer contacted store via phone line and made statements such as “something was done to the ring and it is bigger than before”Clearly, it seems that those two statements contradict each other
We value our customers and would never put their trust in jeopardyCustomer satisfaction is company number one priority
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Yes I contacted the business before I contacted the Revdex.com, at which point I informed them that I was aware of my ring being altered. I NEVER said the ring was bigger, as that statement in and of itself is ridiculous! The business simply said "I don't know what you're talking about " when I called them. Not only did they alter my ring, but now they suggest that I am somehow mistaken about this! My ring was altered, there is no doubt in my mind whatsoever, it is so obvious to the eye!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]