W.R. Walton Contracting Reviews (%countItem)
W.R. Walton Contracting Rating
Address: 8 Republic Rd, North Billerica, Massachusetts, United States, 01862-2504
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+1 (978) 663-0993 |
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I had a new driveway installed and approximately 1 year latter it was cracking. I had to Waite approximately 6 months before any action was taken. I agreed to have them repair it and it has cracked again . I also have cracking on edges . I have sent emails to *** and have called and when I do it is stressful and customer service or care is non existent.
I paid them $9800.00 their installation factors is " finish asphalt should produce a stable driveway lasting 15 to 20 years"
When I do call it becomes a stressful conversation with various excuses and that it's my fault or someone else caused the cracking
The cracking is in the middle of driveway. It has occurred twice in the same area. The edges is a current issue.
It is very difficult to deal with them. They never come or inspect the the problem. I sent emails of the cracking. What I received from conversation is I'm on the road I don't read emails
I upset that there is NO consideration or care about their installation. This should not happen to a new installed driveway.
*** shows no interest in what is occurring with cracking and it takes months to get any responses. To sum it up *** does not stand behind their work. I am so upset and frustrated dealing with them.It takes numerous calls to speak to someone and when I do it is stressful, combative and they make the conversation defensively.
Please assist
The guarantee is for 10 years of root growth cracking
To Whom it may Concern: I am responding to a complaint that was forwarded to you from Mr. *** located at ***. Please be advised that we have tried on several different occasions if not more to rectify this issue regarding Mr.. We have yet been able to resolve the issue regarding Mr., at times he has been belligerent and verbally abusive to me as well as my staff. Also Mr. has made sexual advances to myself which has made me fearful and anxious to have any further dealings with this man. W.R. Walton Contracting has retained an attorney to rectify this situation listed below please find the attorney's name. ***. Thank you***/