Wrap It Fence Co

We reached out to Mr [redacted] several times after receiving his complaint We were finally able to reach Mr [redacted] on 11/22/to discuss his concerns After speaking to him and reviewing the process that took place over a year ago he understood what had happened and we also explained what the process is if he chooses to close his credit card account Paddock Chevrolet feels that this should satisfy any concerns that Mr [redacted] had Steve F [redacted] F&I Manager Paddock Chevrolet

To Whom it may concern, We regret that we did not meet the level of customer service that Miss [redacted] deservedPrior to this Revdex.com complaint e-mail we have already addressed the situation with Miss [redacted] and satisfied her concern I have provided her my phone number so Miss [redacted] can contact me personally should she have any questions or concerns in the future Bill W [redacted] General Mgr Paddock Chevrolet ###-###-####

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Upon review of the NYS Attorney Generals office, I was made aware that Corey [redacted] received a $bonus for each card that he opened in our nameI have text messages with authorization codes from the BUYPOWER card, and immediate phone calls from Paddock within a minute of receiving those codesHow is it coincidental that my husband and I both received these authorization codes and then calls from Mr [redacted] requesting the codes within minutes of one another? We are not the first people that have been tricked by PaddockUpon browsing through YELP, I found another woman who was a victim of the same scam in December (see attachment)This was apparently happening more than Paddock knew aboutThis man never once said anything about opening a credit card and told both my husband that the authorization code was for our auto loanIt is an absolute abomination to the Paddock name that after being so dishonest with customers, Mr [redacted] continues to lie about his wrong doingFor our trouble, we want the $bonus that Corey [redacted] received for his dishonestyWe paid $13,for a vehicle and were taken advantage for $Regards, [redacted]

I reached back out to Ms [redacted] and I am pleased to say that she ended up taking it to a different shop and the car is fixedCome to find out it was a simple fix the Drain hose came unconnected and he repaired it for $He added that he believed that the first person she took it too was lying to her as there was no structural damageI offered to send Ms [redacted] a check for $to reimburse her, and she thanked me

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me How do we move forward with their offer, and when do we make our selection for the [redacted] cover.Regards, [redacted]

To Whom It May Concern, I spoke to Mr [redacted] this morning to address his concerns We have no management records of the transaction and Mr [redacted] did not recall with whom he spoke withI assured Mr [redacted] that at the time of his visit I had of these trucks left in inventory That were all eventually sold to consumers and I could not understand why he would told any differentlyI assured him that even though he did not recall the name of who he spoke with I would address it with our entire sales teamI also promised Mr [redacted] should he see any advertisement that interested him to call me personally and I would make sure he was taken care ofHe thanked me for the call and I believe we will be helping him in the near future Bill W [redacted] General Manager Paddock Chevrolet