Revdex.com:At this time, I have not been contacted by Wrapwithus regarding complaint ID [redacted] I sent the items back for a refund and the refund was processed; however, they did not contact me regarding my complaint Also, prior to me returning the items, I did send an email to one of the representatives whom I had contact with prior to contacting Revdex.com, and I advised her that I was returning the items for a refund and I also advised her in the email that no one from their entity has responded to the 2nd correspondence from Revdex.com, and I did not receive any response from her at all I am only asking for the return shipping cost, which was $14, and I have the postal receipt of that I don't know how to forward the email to you through this forum, so I will copy and paste the email on this page and if you provide me with an email address, then I can forward the actual email I sent them.Below is the email transcript that I sent to the company prior to returning the items and they did not respond to this email at all: --------------------------------------------------------------------------------...⇄ WrapWithUs.com Order# [redacted] [redacted] < [redacted] > May [redacted] (days ago) Hello, I contacted the Revdex.com regarding issues that I've been having with this purchase and also with staff members within your company who were very rude and ignored all of the issues I had with my order and evidently hung up the phone on meThere was only one response made from your company to the Revdex.com and there was a follow up correspondence which required a response from your company which you guys failed to respond toI can not afford to wait any longer for a resolution; therefore, I am sending the items back to you for a full refundAll I asked from you guys was to pay the return shipping for the items that I had issues with which would only cost about $to ship, but no one within your establishment seems to be cordial enough to do thatI already took a hit with paying the first shipping costI've never seen a company that doesn't stand by their products and service and also customer satisfactionThis was a terrible experience dealing with you guys and I don't think that any customer should be treated this way by any company that has morals and values and cares about their clientalI had to resort to contacting you because you are the last contact person that I have on file and no one is responsive to the Revdex.comPlease note that I will be returning most of the items back to you for a full refund and I would appreciate it if you could meet me half way in paying the return shipping Thank you very much for your time and attention to this matter and hopefully someone within your company has some morals and cares enough to keep a client satisfied Sincerely, [redacted] Last account activity: hours ago Details --------------------------------------------------------------------------------...⇄ Thank you to the Revdex.com for mediating on my behalf as a consumer and I hope that you are able to see the terrible morals of this company and I hope that it will be reflected on your rating scale Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by Wrapwithus regarding complaint ID [redacted] I sent the items back for a refund and the refund was processed; however, they did not contact me regarding my complaint Also, prior to me returning the items, I did send an email to one of the representatives whom I had contact with prior to contacting Revdex.com, and I advised her that I was returning the items for a refund and I also advised her in the email that no one from their entity has responded to the 2nd correspondence from Revdex.com, and I did not receive any response from her at all I am only asking for the return shipping cost, which was $14, and I have the postal receipt of that I don't know how to forward the email to you through this forum, so I will copy and paste the email on this page and if you provide me with an email address, then I can forward the actual email I sent them.Below is the email transcript that I sent to the company prior to returning the items and they did not respond to this email at all: --------------------------------------------------------------------------------...⇄ WrapWithUs.com Order# [redacted] [redacted] < [redacted] > May [redacted] (days ago) Hello, I contacted the Revdex.com regarding issues that I've been having with this purchase and also with staff members within your company who were very rude and ignored all of the issues I had with my order and evidently hung up the phone on meThere was only one response made from your company to the Revdex.com and there was a follow up correspondence which required a response from your company which you guys failed to respond toI can not afford to wait any longer for a resolution; therefore, I am sending the items back to you for a full refundAll I asked from you guys was to pay the return shipping for the items that I had issues with which would only cost about $to ship, but no one within your establishment seems to be cordial enough to do thatI already took a hit with paying the first shipping costI've never seen a company that doesn't stand by their products and service and also customer satisfactionThis was a terrible experience dealing with you guys and I don't think that any customer should be treated this way by any company that has morals and values and cares about their clientalI had to resort to contacting you because you are the last contact person that I have on file and no one is responsive to the Revdex.comPlease note that I will be returning most of the items back to you for a full refund and I would appreciate it if you could meet me half way in paying the return shipping Thank you very much for your time and attention to this matter and hopefully someone within your company has some morals and cares enough to keep a client satisfied Sincerely, [redacted] Last account activity: hours ago Details --------------------------------------------------------------------------------...⇄ Thank you to the Revdex.com for mediating on my behalf as a consumer and I hope that you are able to see the terrible morals of this company and I hope that it will be reflected on your rating scale Sincerely, [redacted]