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Wren Electric

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Wren Electric Reviews (4)

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. MrWren has a history of saying one thing and doing anotherWe never received a check even after he promised several times he would send one As for the upstairs fan, the labor to install it was included in the original contract, which we paid in fullWe were only to pay for the parts when he came back to install the fan, which he never didWe tried to reach him several times but our calls were not answered He finally called to say that his wife was to send a certified check, but we never received itDoes he have the receipt for the check to prove his claim? If so, I would like to see it He also promised to send us an invoice which we requested, but he never sent that eitherHe is not a reputable businessman We cannot say his work was good if he did not complete itHe still owes us for one hour of his labor (he told us it was $40.) and which we have already paid. Regards, *** ***

*** called and responded with: I have in my possession the return envelope with the return bank check dating 9/4/With regards to first floor bath remodel, upon completion,you were asked if you were satisfied with the jobBoth *** and her husband responded that is was absolutely fabulous
they then asked me to look at an exhaust fan grill in upper bath that was looseIt was an older *** model fan and parts were not readily avail for that unitI called several supply houses and found and individual who purchased all the remaining parts from that companyI then ordered by model # of your fan, the replacement grillThis grill cost me $plus $freight. When I returned to the house, the replaced grill, it was not the correct part.I am unable to return the parts for credit that I had ordered and the correct parts were not availableAt which time my health declined and I did not know about the issue until I returned from multiple hospital visits to find the returned check by US postal serviceI am mailing the check again, to the correct address, and sending Revdex.com copies to deem this complaint invalid, as the check was sent originally on 9/4/Please make this complaint correct and resolved with *** *** as wellThank you, Steve

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
MrWren has a history of saying one thing and doing anotherWe never received a check even after he promised several times he would send one As for the upstairs fan, the labor to install it was included in the original contract, which we paid in fullWe were only to pay for the parts when he came back to install the fan, which he never didWe tried to reach him several times but our calls were not answered He finally called to say that his wife was to send a certified check, but we never received itDoes he have the receipt for the check to prove his claim? If so, I would like to see it He also promised to send us an invoice which we requested, but he never sent that eitherHe is not a reputable businessman We cannot say his work was good if he did not complete itHe still owes us for one hour of his labor (he told us it was $40.) and which we have already paid. Regards, *** ***

Per verbal voicemail, [redacted] stated they did receive the refund check from the company to settle the matter.

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Address: 5570 Main Street, Sodus, New York, United States, 14551

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