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Wright Sanitation

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Reviews Wright Sanitation

Wright Sanitation Reviews (8)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowhi there was no stops at them days, I am available at them times due to having to put my children on the school bus, and also lacy w [redacted] posted my information on a public site, that information including my last [redacted] and my [redacted] , and my account was paid I did miss payment but caught up to that due to a misunderstanding I missed the bill, I think it is very unprofessional of them to post my [redacted] on a public site for ever one to see I have the screen shot of the post upon request, I think some thing should be done due to the giving my home address and other information for every one to see that should be a security issue Regards, [redacted] ***

In reference to ID# [redacted] , billing and collection issues.Customer contacted Wright Sanitation and requested to start commercial service on 08/21/Container was placed and was being serviced once a week on ThursdaysThe following is the history that is documented in the computer systemOn 09/11/a computer monitor was pulled from the dumpster and the customer questioned why the computer monitor was not taken and the driver explainedOn 12/03/container was blocked by a car and no one would answer the door to move the carOn 12/17/at 7:23am and again on 12/24/at 7:08am was blocked by a car and was unable to pick up dumpsterCustomer called and complained and the office staff in the office proceeded to explain the reason for non pick upCustomer stated ’’that is not true and you missed the dumpster again”In January customer called and stated they were canceling service and wanted the dumpster removedI did try contacting the customer and never received a return callI called again and spoke with the husband on January 14th and we agreed if the account would be credited for half and once payment has been made the container would be removedCustomer contacted the office on 02/10/and insisted to have the dumpster removed and refused to make paymentInstead threatened to take dumpster and charge rent if the dumpster was not takenDumpster was removed on 02/12/Payment is still outstandingThis customer has had problems in the past with paying the bill on timeAll we was ask for was the customer to pay the agreed amount and the dumpster would have been removed.Keith W***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.hi there was no stops at them days, I am available at them times due to having to put my children on the school bus, and also lacy w [redacted] posted my information on a public site, that information including my last [redacted] and my [redacted] , and my account was paid I did miss payment but caught up to that due to a misunderstanding I missed the bill, I think it is very unprofessional of them to post my [redacted] on a public site for ever one to see I have the screen shot of the post upon request, I think some thing should be done due to the giving my home address and other information for every one to see that should be a security issue Regards, [redacted] ***

In reference to ID# [redacted], billing and collection issues.Customer contacted Wright Sanitation and requested to start commercial service on 08/21/2015. Container was placed and was being serviced once a week on Thursdays. The following is the history that is documented in the computer system. On...

09/11/2015 a computer monitor was pulled from the dumpster and the customer questioned why the computer monitor was not taken and the driver explained. On 12/03/2015 container was blocked by a car and no one would answer the door to move the car. On 12/17/2015 at 7:23am and again on 12/24/2015 at 7:08am was blocked by a car and was unable to pick up dumpster. Customer called and complained and the office staff in the office proceeded to explain the reason for non pick up. Customer stated ’’that is not true and you missed the dumpster again”. In January customer called and stated they were canceling service and wanted the dumpster removed. I did try contacting the customer and never received a return call. I called again and spoke with the husband on January 14th and we agreed if the account would be credited for half and once payment has been made the container would be removed. Customer contacted the office on 02/10/2016 and insisted to have the dumpster removed and refused to make payment. Instead threatened to take dumpster and charge rent if the dumpster was not taken. Dumpster was removed on 02/12/2016. Payment is still outstanding. This customer has had problems in the past with paying the bill on time. All we was ask for was the customer to pay the agreed amount and the dumpster would have been removed.Keith W[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.hi there was no stops at them days, I am available at them times due to having to put my children on the school bus, and also lacy w[redacted] posted my information on a public site, that information including my last [redacted] and my [redacted], and my account was paid I did miss 1 payment but caught up to that due to a misunderstanding I missed the bill, I think it is very unprofessional of them to post my [redacted] on a public site for ever one to see I have the screen shot of the post upon request, I think some thing should be done due to the giving my home address and other information for every one to see that should be a security issue 
Regards,
[redacted]

In reference to ID# [redacted], billing and collection issues.Customer contacted Wright Sanitation and requested to start commercial service on 08/21/2015. Container was placed and was being serviced once a week on Thursdays. The following is the history that is documented in the computer...

system. On 09/11/2015 a computer monitor was pulled from the dumpster and the customer questioned why the computer monitor was not taken and the driver explained. On 12/03/2015 container was blocked by a car and no one would answer the door to move the car. On 12/17/2015 at 7:23am and again on 12/24/2015 at 7:08am was blocked by a car and was unable to pick up dumpster. Customer called and complained and the office staff in the office proceeded to explain the reason for non pick up. Customer stated ’’that is not true and you missed the dumpster again”. In January customer called and stated they were canceling service and wanted the dumpster removed. I did try contacting the customer and never received a return call. I called again and spoke with the husband on January 14th and we agreed if the account would be credited for half and once payment has been made the container would be removed. Customer contacted the office on 02/10/2016 and insisted to have the dumpster removed and refused to make payment. Instead threatened to take dumpster and charge rent if the dumpster was not taken. Dumpster was removed on 02/12/2016. Payment is still outstanding. This customer has had problems in the past with paying the bill on time. All we was ask for was the customer to pay the agreed amount and the dumpster would have been removed.Keith W[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
hi there was no stops at them days, I am available at them times due to having to put my children on the school bus, and also lacy w[redacted] posted my information on a public site, that information including my last [redacted] and my [redacted], and my account was paid I did miss 1 payment but caught up to that due to a misunderstanding I missed the bill, I think it is very unprofessional of them to post my [redacted] on a public site for ever one to see I have the screen shot of the post upon request, I think some thing should be done due to the giving my home address and other information for every one to see that should be a security issue 
Regards,
[redacted]

Review: called Keith w[redacted]ec. 2015 to pick up dumpster due to not wanting their services because of neglect of picking dumpster up on registered days, switched to another garbage company, contacted wrights multiple times with in a 2 month time period, Keith refused to pick up dumpster stated I owed him 45$ for services he did not provide, he threaten to sue me and dump my contanior on the ground in front of my house, spoke to lacy at wrights office she stated she was going to charge my card I told her she was not authorized she laughed and said "i was funny" told wrights I needed the dumpster moved by 2/12/16 due to doing lawn maitnce or I would have to have it moved from a out sourced company and charge him storage, he threaten to sue me if I touched the dumpsterDesired Settlement: have dumpster picked up at a storage location

Business

Response:

In reference to ID# [redacted], billing and collection issues.Customer contacted Wright Sanitation and requested to start commercial service on 08/21/2015. Container was placed and was being serviced once a week on Thursdays. The following is the history that is documented in the computer system. On 09/11/2015 a computer monitor was pulled from the dumpster and the customer questioned why the computer monitor was not taken and the driver explained. On 12/03/2015 container was blocked by a car and no one would answer the door to move the car. On 12/17/2015 at 7:23am and again on 12/24/2015 at 7:08am was blocked by a car and was unable to pick up dumpster. Customer called and complained and the office staff in the office proceeded to explain the reason for non pick up. Customer stated ’’that is not true and you missed the dumpster again”. In January customer called and stated they were canceling service and wanted the dumpster removed. I did try contacting the customer and never received a return call. I called again and spoke with the husband on January 14th and we agreed if the account would be credited for half and once payment has been made the container would be removed. Customer contacted the office on 02/10/2016 and insisted to have the dumpster removed and refused to make payment. Instead threatened to take dumpster and charge rent if the dumpster was not taken. Dumpster was removed on 02/12/2016. Payment is still outstanding. This customer has had problems in the past with paying the bill on time. All we was ask for was the customer to pay the agreed amount and the dumpster would have been removed.Keith W[redacted]

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Description: RUBBISH/GARBAGE REMOVAL

Address: 2355 Bedford Street, Suite 3, Johnstown, Pennsylvania, United States, 15904

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