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WS Auto Sales

12523 Lorain Ave, Cleveland, Ohio, United States, 44111

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I bought my Pontiac Montana the end of February I believe feb 26 I contacted the salesman *** to let him know the vehicle was jumping very badly he said the transmission lines just got replaced so it may need fluid so I went and bought some and had some put into my vehicle it was still jumping so I let him know again that I believe the transmission is going out so I took it to a shop they test drove it and thought I should get a flush and it will help it didn't he inspected the vehicle and said I have and oil leak and if I continue driving that my car will catch fire so with the transmission three days later my vehicle started smoking very badly and was driving very slow I put the car in drive it reversed I also found a letter kin my vehicle that the vehicle was NOT DRIVEABLE *** said he will have the owner contact me but he had a black guy call me but when I came up to the shop to purchase vehicle I was actually told that a caucasian guy was the owner so the black guy that supposed to be the owner name is *** he told me he will buy the vehicle back from me and told me to give him a couple of days so I waited and called him back he said we haven't been open for business because of pandemic I said that's a lie because automotive can stay open and you just sold a car yesterday I saw it on your instagram business page then he says your title has been mailed out I said well as a business owner why couldn't you contact me to give me a heads up he said I thought we were cool I said sir I don't even know you but you are very unprofessional and you sold me a lemon and had the knowledge of it he started laughing and said don't tell me *** about me being a business owner have a good day miss and hung up on me so I contacted *** again and asked him when was the exact date that my title was mailed out he said he don't understand why the company isn't staying in contact with me about when they sent it out. its been almost two months and I still haven't received anything I went to the instagram page and tried to message their instagram business page and saw that I was blocked I don't know why because I never disrespected them or the company I'm constantly being lied to disrespected and ran around in circles all of my regular mail is still coming on time why am I still waiting on a title? its bad enough I can't drive the vehicle but I don't have the title either I paid almost 2000 for the vehicle and only drove it for a week and half before it went out on me.

The consumer purchased a 2002 Chevy Caviler from this location on 11/18/19 for the full price of $1,200 for the vehicle, which was brought to the consumers home. The salesman stated that the vehicle was in good condition with no rust or other issues. On 12/20/19 the consumer made a stop at a store and on the way to leave The sub-arm broke causing the engine dropped out of the vehicle. The consumer did contacted the company directly in regards to getting this issue fixed the company has been giving the consumer the run around .The consumer also stated that the title for this vehicle states that they only paid $500 for the vehicle but in fact they paid $1,200. The consumer has a witness and bank statements to prove this.

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Address: 12523 Lorain Ave, Cleveland, Ohio, United States, 44111

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