This company does poor work and last fall they spayed several of our plants and shrubs and killed themI had year old lilacs that died, a big portion of a large weigala bush,and a hydrangea plantWhen we initially called them one week after they were here and told them all the plants were dying, the receptionist was very rude and tried to blame me for not taking care of my plantsI have a full yard full of plants and flowers that I have cared for for years and never had any issueIt was definately their spray that destroyed themAfter a few weeks the owner finally came out and looked at them and said it was their fault because it was windy the day they came out but we should wait until spring and see if the plants come backWhen we called and said they were still doing poorly or dead, they would not return the calls, come out and look at or replace themI would never do business with them again
A very unreliable companyWhen problems arrive the phone is not answered, leaving you with hands tiedA very helpless feelingThey were hired to remove snow and salt at apartments in Waukesha County and they just could not handle itOne recent very large snowfall they came out ran the plow down middle of drive between parking spaces and garages and just leftThe tenants could not get to workOwners had to go out and do for themselves or tenants removed snowThey came out the following afternoon late and said they saltedNot trueWe were fortunate to get a local company who did a great job and removed all snow and saltedWe no longer use their services
This business is unethical.I hired them for snowplowing,which was to be when we had in excess of inches or more of snow.They came out when there was inch,plowed ,and billed me for this.They didn't ask me if I wanted the plow.They billed me for this,so I notified them they were fired and I wouldn't pay for this,as they breached the agreement,they turned me into collection.I see why the Revdex.com gives this place a "F""
I prepaid for snow removal this past season which was my first mistake When we had more than inches they were supposed to come out and plow my driveway The crews were supposed to start at 6:am My driveway was never plowed before 2:PM any day When I called to ask them if they were coming, the secretary [redacted] told me "sorry, someone has to be last" When I said "then let me out of my contract so I can be plowed out before I go to work" she said "sorry you signed a contract, and you should be able to get out of your driveway anyway" I learned an expensive lessonBeware of doing business with this company!
This company is totally unethical and dishonest They didn't plow the first snow and then plowed across my entire front lawn knocking over a mailbox They admitted this and said they would repair in spring They never came back and when finally contacted Ryan ***, owner, said the damage was done by a city plow Fortunately I was able to reverse my credit card charge for the season He then sent it to a collection agency, who I relayed the circumstances to, and they dropped their claim He hides behind his mother who is the contact but then he says she is not part of the company and has no authority DO NOT EVEN THINK OF DOING BUSINESS WITH THIS COMPANY LOOK HIM UP ON WISCONSIN CIRCUIT COURT SITE
This company does poor work and last fall they spayed several of our plants and shrubs and killed them. I had 4 2 year old lilacs that died, a big portion of a large weigala bush,and a hydrangea plant. When we initially called them one week after they were here and told them all the plants were dying, the receptionist was very rude and tried to blame me for not taking care of my plants. I have a full yard full of plants and flowers that I have cared for for years and never had any issue. It was definately their spray that destroyed them.
After a few weeks the owner finally came out and looked at them and said it was their fault because it was windy the day they came out but we should wait until spring and see if the plants come back. When we called and said they were still doing poorly or dead, they would not return the calls, come out and look at or replace them.
I would never do business with them again.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. Please ask the business to share why they charged my card without authorization. Storing and charging someone's credit card is not a compaint way of doing business. I feel as I was held hostage to the charges just because they had my credit card information from a previous transaction.
Also they should be audited for credit card handling procedures which I suspect may put a customer at risk of loss of information and privacy
Regards,
[redacted]
A very unreliable company. When problems arrive the phone is not answered, leaving you with hands tied. A very helpless feeling. They were hired to remove snow and salt at 6 apartments in Waukesha County and they just could not handle it. One recent very large snowfall they came out ran the plow down middle of drive between parking spaces and garages and just left. The tenants could not get to work. Owners had to go out and do for themselves or tenants removed snow. They came out the following afternoon late and said they salted. Not true. We were fortunate to get a local company who did a great job and removed all snow and salted. We no longer use their services.
This business is unethical.I hired them for snowplowing,which was to be when we had in excess of 2 inches or more of snow.They came out when there was 1 inch,plowed ,and billed me for this.They didn't ask me if I wanted the plow.They billed me for this,so I notified them they were fired and I wouldn't pay for this,as they breached the agreement,they turned me into collection.I see why the Revdex.com gives this place a "F""
I prepaid for snow removal this past season which was my first mistake. When we had more than 2 inches they were supposed to come out and plow my driveway. The crews were supposed to start at 6:00 am. My driveway was never plowed before 2:45 PM any day. When I called to ask them if they were coming, the secretary [redacted] told me "sorry, someone has to be last". When I said "then let me out of my contract so I can be plowed out before I go to work" she said "sorry you signed a contract, and you should be able to get out of your driveway anyway" I learned an expensive lesson. Beware of doing business with this company!
This company does poor work and last fall they spayed several of our plants and shrubs and killed themI had year old lilacs that died, a big portion of a large weigala bush,and a hydrangea plantWhen we initially called them one week after they were here and told them all the plants were dying, the receptionist was very rude and tried to blame me for not taking care of my plantsI have a full yard full of plants and flowers that I have cared for for years and never had any issueIt was definately their spray that destroyed themAfter a few weeks the owner finally came out and looked at them and said it was their fault because it was windy the day they came out but we should wait until spring and see if the plants come backWhen we called and said they were still doing poorly or dead, they would not return the calls, come out and look at or replace themI would never do business with them again
A very unreliable companyWhen problems arrive the phone is not answered, leaving you with hands tiedA very helpless feelingThey were hired to remove snow and salt at apartments in Waukesha County and they just could not handle itOne recent very large snowfall they came out ran the plow down middle of drive between parking spaces and garages and just leftThe tenants could not get to workOwners had to go out and do for themselves or tenants removed snowThey came out the following afternoon late and said they saltedNot trueWe were fortunate to get a local company who did a great job and removed all snow and saltedWe no longer use their services
This business is unethical.I hired them for snowplowing,which was to be when we had in excess of inches or more of snow.They came out when there was inch,plowed ,and billed me for this.They didn't ask me if I wanted the plow.They billed me for this,so I notified them they were fired and I wouldn't pay for this,as they breached the agreement,they turned me into collection.I see why the Revdex.com gives this place a "F""
I prepaid for snow removal this past season which was my first mistake When we had more than inches they were supposed to come out and plow my driveway The crews were supposed to start at 6:am My driveway was never plowed before 2:PM any day When I called to ask them if they were coming, the secretary [redacted] told me "sorry, someone has to be last" When I said "then let me out of my contract so I can be plowed out before I go to work" she said "sorry you signed a contract, and you should be able to get out of your driveway anyway" I learned an expensive lessonBeware of doing business with this company!
This company is totally unethical and dishonest They didn't plow the first snow and then plowed across my entire front lawn knocking over a mailbox They admitted this and said they would repair in spring They never came back and when finally contacted Ryan ***, owner, said the damage was done by a city plow Fortunately I was able to reverse my credit card charge for the season He then sent it to a collection agency, who I relayed the circumstances to, and they dropped their claim He hides behind his mother who is the contact but then he says she is not part of the company and has no authority DO NOT EVEN THINK OF DOING BUSINESS WITH THIS COMPANY LOOK HIM UP ON WISCONSIN CIRCUIT COURT SITE
Snow plowing service unacceptable
This company does poor work and last fall they spayed several of our plants and shrubs and killed them. I had 4 2 year old lilacs that died, a big portion of a large weigala bush,and a hydrangea plant. When we initially called them one week after they were here and told them all the plants were dying, the receptionist was very rude and tried to blame me for not taking care of my plants. I have a full yard full of plants and flowers that I have cared for for years and never had any issue. It was definately their spray that destroyed them.
After a few weeks the owner finally came out and looked at them and said it was their fault because it was windy the day they came out but we should wait until spring and see if the plants come back. When we called and said they were still doing poorly or dead, they would not return the calls, come out and look at or replace them.
I would never do business with them again.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. Please ask the business to share why they charged my card without authorization. Storing and charging someone's credit card is not a compaint way of doing business. I feel as I was held hostage to the charges just because they had my credit card information from a previous transaction.
Also they should be audited for credit card handling procedures which I suspect may put a customer at risk of loss of information and privacy
Regards,
[redacted]
A very unreliable company. When problems arrive the phone is not answered, leaving you with hands tied. A very helpless feeling. They were hired to remove snow and salt at 6 apartments in Waukesha County and they just could not handle it. One recent very large snowfall they came out ran the plow down middle of drive between parking spaces and garages and just left. The tenants could not get to work. Owners had to go out and do for themselves or tenants removed snow. They came out the following afternoon late and said they salted. Not true. We were fortunate to get a local company who did a great job and removed all snow and salted. We no longer use their services.
This business is unethical.I hired them for snowplowing,which was to be when we had in excess of 2 inches or more of snow.They came out when there was 1 inch,plowed ,and billed me for this.They didn't ask me if I wanted the plow.They billed me for this,so I notified them they were fired and I wouldn't pay for this,as they breached the agreement,they turned me into collection.I see why the Revdex.com gives this place a "F""
I prepaid for snow removal this past season which was my first mistake. When we had more than 2 inches they were supposed to come out and plow my driveway. The crews were supposed to start at 6:00 am. My driveway was never plowed before 2:45 PM any day. When I called to ask them if they were coming, the secretary [redacted] told me "sorry, someone has to be last". When I said "then let me out of my contract so I can be plowed out before I go to work" she said "sorry you signed a contract, and you should be able to get out of your driveway anyway" I learned an expensive lesson. Beware of doing business with this company!