Initial Business Response / [redacted] (1000, 5, 2015/09/24) */ Contact Name and Title: [redacted] - Manager Contact Phone: XXX-XXX-XXXX Contact Email: ***@nissanofstcharles.com [redacted] came to the dealership on September 5th with the intention of purchasing a vehicleHer credit was ran to know if she qualified for 0% financingA credit statement was taken and run to determine if she qualified I spoke with [redacted] and explained the aboveAlso said that we would submit, on her behalf, a request to the credit reporting agency to see if they could remove the inquiryShe was happy with that Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/25) */ (The consumer indicated he/she ACCEPTED the response from the business.) I acceot the response from the companyHOWEVER, I would like to clarify, that the salesman and manager I spoke with regarding purchasing a car (with a [redacted] certificate) would not offer me 0% financing with the [redacted] priceI was told that I cannot have bothSo they ran my credit, still with no authorizationRegardless of what my credit score was, they would not allow 0% financing with the [redacted] priceI accept that the dealership would submit a request to the credit reporting company to have that inquiry removedBut I would like it known that my credit WAS NOT run to see if I was qualifiedI spoke with the salesman on the phone a couple days later from my initial visit (after my credit was run) , he said he could offer me 2.99% financingIn no circumstance did they inform me that they ran it to see my eligibilityIf they did run it for eligibility, I would have been offered 0%, not 2.99%I went to a different nissan dealership a couple weeks later to purchase a car and was offered 0% financing based on my credit with no issue
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meThis complaint is completely resolved, and should be closed Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/09/24) */ Contact Name and Title: [redacted] - Manager Contact Phone: XXX-XXX-XXXX Contact Email: ***@nissanofstcharles.com [redacted] came to the dealership on September 5th with the intention of purchasing a vehicleHer credit was ran to know if she qualified for 0% financingA credit statement was taken and run to determine if she qualified I spoke with [redacted] and explained the aboveAlso said that we would submit, on her behalf, a request to the credit reporting agency to see if they could remove the inquiryShe was happy with that Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/25) */ (The consumer indicated he/she ACCEPTED the response from the business.) I acceot the response from the companyHOWEVER, I would like to clarify, that the salesman and manager I spoke with regarding purchasing a car (with a [redacted] certificate) would not offer me 0% financing with the [redacted] priceI was told that I cannot have bothSo they ran my credit, still with no authorizationRegardless of what my credit score was, they would not allow 0% financing with the [redacted] priceI accept that the dealership would submit a request to the credit reporting company to have that inquiry removedBut I would like it known that my credit WAS NOT run to see if I was qualifiedI spoke with the salesman on the phone a couple days later from my initial visit (after my credit was run) , he said he could offer me 2.99% financingIn no circumstance did they inform me that they ran it to see my eligibilityIf they did run it for eligibility, I would have been offered 0%, not 2.99%I went to a different nissan dealership a couple weeks later to purchase a car and was offered 0% financing based on my credit with no issue
Reached out to customer and set a meeting up at the dealership for 1/25/at 10:am to resolve this case
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meThis complaint is completely resolved, and should be closed Sincerely, [redacted]