WV Fitness 24

We are happy to remedy any issues as long as it agrees with the membership agreement. Agreements keep everyone on the same page on how to operate and we intend to follow this as our guideline for this case as well. Please know we currently outsource our billing to a financial company...

so we can simply focus on servicing the members at the club. It sounds like this members needs to complete the cancelation process as agreed and explained by [redacted] Financial services. The state of WV prefers we do rear month billing for services so that is what we are doing. This practice guarantees the members gets service and then pays for service after service was provided. I believe we provided good services that is alignment with the contract we all agreed to. Cancelation Policy should be maintained and process should be followed in this case.