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WV Sports Photography LLC

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WV Sports Photography LLC Reviews (3)

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.I would like to add that WV Sports Photography contacted me personally as well. They offered a new template to the girls who didn't like their pictures or a refund of money; there was no mention of returning the prior pictures although I have no problem giving them back in order to get a refund as they stated to you. I can assure you it was more than three parents who disliked the pictures; they just didn't bother to complain and decided to eat the cost of the pictures. The coach who approved the template was a volunteer. None of the girls told anyone of their prior approval of the template because when the pictures came in no one liked them. Furthermore WV Sports Photography made zero attempts to contact the Athletic Director at [redacted] about this matter instead they tried to contact the former coach who has since moved out of state and didn't want to bother the volunteer coach now my husband does work at [redacted] and he has been named the new Head Volleyball coach. They could have contacted him as well but elected not to. I'm only going to accept their response because I'm tired of dealing with them and their lack of professionalism in handling this matter. Regards, [redacted]

Original we had contacted to Head Coach about the photos to be taken before the season Per the ADWe where contacted about doing them from a mother of a playerIt was not the complainantWe already have scheduled other schools for photos for this is a busy time of year for usWe went
down and took the photos and had shown the coach in charge that day what kinda of template we would be usingHe thought it was a great templateWe showed the girls as well and no one said anything other then they liked itNot sure if all girls seen it but the ones they did see it liked itI have only had parents say they wanted a another photo taken to my knowledgeOne of which decided that she did like them and was keeping themShe also just ordered photo from girls basketballAs far the time frame we work on photos as we take them and since it was late in the season we already had other schools we had to do as we had taken there photos before *** VolleyballI will return Mrs***s Money to her as soon as I have the photos back in my handsHer husband works at the school and can drop them off at the office and I will pick them up I will issue a check and send it certified mail to the address I have on fileThanks for your time

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.I would like to add that WV Sports Photography contacted me personally as well. They offered a new template to the girls who didn't like their pictures or a refund of money; there was no mention of returning the prior pictures although I have no problem giving them back in order to get a refund as they stated to you. I can assure you it was more than three parents who disliked the pictures; they just didn't bother to complain and decided to eat the cost of the pictures. The coach who approved the template was a volunteer. None of the girls told anyone of their prior approval of the template  because when the pictures came in no one liked them. Furthermore WV Sports Photography made zero attempts to contact the Athletic Director at [redacted] about this matter  instead they tried to contact the former coach who has since moved out of state and didn't want to bother the volunteer coach  now my husband does work at [redacted] and he has been named the new Head Volleyball coach. They could have contacted him as well but elected not to. I'm only going to accept their response because I'm tired of dealing with them and their lack of professionalism in handling this matter.
Regards,
[redacted]

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Address: PO Box 182, Eleanor, West Virginia, United States, 25070-0182

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