www.EarthStation1.com Reviews (3)
Actual Rating is NOT one star. Rating is negative negative negative...
I ordered the DVD set of, "The Western Tradition," paying $69.95 with Visa, via the EarthStation1 website.
Dishonest EarthStation1 took my money, cancelled my order within minutes, giving a fake reason that blamed the victim (me), and will not return my money. EarthStation1 is CROOKED.
While in the process of preparing to order, via their website, two separate popups stated that I would receive 10% off my order total, if I ordered within 24 hours. I was to receive the 10% discount during checkout. So I clicked on the popup. As I ordered, "The Western Tradition" DVD set, the promised 10% discount did not show up, as promised. OK, so I ordered anyway, without the nonexistent, falsely promised 10% discount.
Within a few minutes I received an email confirming my Visa purchase.
A short time after that, I discovered another email CANCELLING my order! That email called me a "crank troll customer," and cancelled the order, AFTER they charged my bank card for the purchase price of $69.95 ! What?!
I sent an email to "Janey" at their only email address, which is
That email from EarthStation1 was from a robot, signed "Janey" saying they would get in touch with me soon, valued customer, and crap like that.
That was a lie (another lie) - never a return reply email to me. Never. Just a repeat of the robot email, signed "Janey," and no follow through. Nothing.
Many emails from me to them, and now a week later - no reply from crooked EarthStation1 at all.
My Visa bank card still shows a $69.95 charge "pending" as a draw against my Visa account.
Many MORE emails from me, also with absolutely no reply. I attempted to ask what "crank troll customer" means, and why they did that to me. !?
NO REPLY FROM EarthStation1.
More emails from me, asking them to send my order OR refund my Visa payment.
AGAIN, NO REPLY FROM EarthStation1.
EarthStation1 took my money and will not fulfill the order.
EarthStation1 took my money, quickly cancelled my order for some fake reason, and will not refund my money.
EarthStation1 also offered a 10% discount at checkout, that did not show up.
EarthStation1 is crooked.
EarthStation1 is dishonest.
EarthStation1 is a scam.
I am a 100% Disabled Veteran, a senior citizen, not working, fixed low $, and EarthStation1 screwed me !
Review: On Jan. 5 I ordered (online) two DVDs (Making of a Continent and The UFO Incident) from Earthstation1, and paid $22.98 via a credit card. I have not received what I ordered and have received no replies to three email inquiries about the order.Desired Settlement: I really want what I'd ordered, but will accept a full refund if that is not possible. Thank you.
Review: I ordered a four DVD disc set of the [redacted] series "[redacted]." The series originally aired in 1988. My order number is: [redacted]. I paid 28.95 for it on my [redacted] card. The series arrived last week.
I immediately started having issues watching it literally about a minute into the first disc, episode #1. The picture froze and I got a message on my [redacted] DVD player "the disc is dirty." Remember supposedly this is a NEW disc. I cleaned the disc put it back into the player and tried again. It started to play for a few more minutes then froze up. I tried it in am different [redacted] DVD player here at my home and it wouldn't play.
I e-mailed the company at [redacted] and have not received a reply.
I was able to watch disc #2. I was able to watch the first two episodes on disc #3. About 10 minutes into the 3rd episode on disc #3 ([redacted] is the episode title)the picture froze and simply would not play.
I tried that disc again in a different machine and it would not play!
I'm just upset that this company still hasn't gotten back to me to discuss this. I provided all my contact information in my e-mail to them.
I don't know what's going on but I'd like someone to contact me so we can discuss this.Desired Settlement: At least someone needs to contact me to talk about this. Maybe they can replace the discs with some that work...I don't know right now. What I do know is I want to talk to someone from that company.
Description: Services - General
Address: PO Box 1432, Bayonne, New Jersey, United States, 07002
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