Wyoming Buffalo Company

Revdex.com: I have reviewed the response made by the business, and find that this resolution is satisfactory to me I received a letter and replacements for the damaged product today from Wyoming Buffalo Company The issue has been resolved Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.  I received a letter and replacements for the damaged product today from Wyoming Buffalo Company.  The issue has been resolved.
Regards,
[redacted]

March 25, 2014 
"Respond to Complaint" 
ID [redacted] 
Dear Representative Revdex.com, 
On March 24 2014, via postal mail we received a complaint from one of our valued customers. 
My name is [redacted]...

[redacted] and I am the manager of the Wyoming Buffalo Company. 
It is our store policy to always respond to and take care of any complaints in a very timely matter. We value every customer and always want to make things right. We go out of our way to make sure we replace a damaged product with more than what the customer originally ordered. 
I checked to see if I had received any emails and I could not find any. I believe the 
customer sent them, but to my knowledge, I did not receive them. I don't know if be 
spoke with, one of our employees or left a message that didn't reach me. I checked 
his original order and there were no notes in regards to his complaint. 
We are regretful that this situation slipped through the cracks. 
We want the customer to know that Summer Sausages #1651 are on their way. 
I ask that he accept my apology. 
Respectfully, 
[redacted] 
Manager, Wyoming Buffalo Company 
Email: wyobuffalo @wyoming.com
Phone: 307-587-8708