X Tax C.P.A. P.C.

X-Tax did not file my taxes.
After meeting with personnel from X-Tax for completing my tax forms, they charged me for the services immediately. Several days after, they called me to tell me that there were problems submitting the form, and asked for information again. I gave them the requested information, and they said they would call me back if there was any other problem. I never received such call, so I assumed that everything was OK. 41 days after, I called them because I had not received my refund. They said that never submitted the form. They never completed their service, and never contacted me to let me know they never did. If it wasn't because I called them to check on the status, my taxes would have never been filed. They admitted that they were not going to be able to complete the file return.