xdZine

I purchased two pair of shears one for myself and one for my son who lives in Southern California, I live in Northern CaliforniaPrior to purchasing I asked if I could return the shears if my son did not like them, since he would not be able to try the shears prior to receiving themRob said "yes " you would get a refund in he same manner you paid, I paid with a check in February which was cashed the following dayWhen my shears arrived they came incorrect, my son said I could have his he didn't care for themI called Rob explained what happened and he instructed me to send the shears backI sent the shears back called for three months , at least three to four times a week with no one returning my messagesIn June finally, I was able to talk to someone (Greg) he asked for a copy of the receipt, how I paid etI emailed him everything he asked for, he emailed back that the shears never arrived, all he could do without the shears was offer me a creditI emailed Greg asking for the

I purchased two pair of shears one for myself and one for my son who lives in Southern California, I live in Northern CaliforniaPrior to purchasing I asked if I could return the shears if my son did not like them, since he would not be able to try the shears prior to receiving themRob said "yes " you would get a refund in he same manner you paid, I paid with a check in February which was cashed the following dayWhen my shears arrived they came incorrect, my son said I could have his he didn't care for themI called Rob explained what happened and he instructed me to send the shears backI sent the shears back called for three months , at least three to four times a week with no one returning my messagesIn June finally, I was able to talk to someone (Greg) he asked for a copy of the receipt, how I paid etI emailed him everything he asked for, he emailed back that the shears never arrived, all he could do without the shears was offer me a creditI emailed Greg asking for the

xdZine has allowed me to have web presence which has increased my sales over the last 2 year years. The brand awareness, marketing, artwork, and overall customer service is second to none.