Unfortunately our international orders are all final saleWe offer free exchanges and refund/ returns to US customers onlyThis has been our policy since our launch and we do state our policies on our FAQ's pageThe difficulty in dealing with international as well as US customs is the reason for this international policyWe hope we can offer more options in the futureFor this specific request, we have allowed an exception for a refund/ return and that refund has been settledWe look to make positive changes on our site to allow more transparency on our policies for our wonderful customers
Unfortunately our international orders are all final saleWe offer free exchanges and refund/ returns to US customers onlyThis has been our policy since our launch and we do state our policies on our FAQ's pageThe difficulty in dealing with international as well as US customs is the reason for this international policyWe hope we can offer more options in the futureFor this specific request, we have allowed an exception for a refund/ return and that refund has been settledWe look to make positive changes on our site to allow more transparency on our policies for our wonderful customers