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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Please remain open this complain, since I am currently waiting for the check.I will consider resolved and submit on your site after I receive the check Regards, [redacted] ***

I am responding to this notice on behalf of [redacted] ***, our President [redacted] did mention that he was in contact w/ the customer and let them know that due to part restriction’s we were running into, and the order being a pre-order, we were in the process of sourcing parts and fulfilling the order That process has taken a little longer than we had expect Currently, it is looking like a week lead time to fulfill the order’s The customer does have the option of waiting for the order to fulfill at this time or they can get a full refund We do apologize for the delay to the customer and await their request [redacted] ***

Please update/inform client we are mailing our check # [redacted] today for $1,USD as a full refund The check is mailing to the address provided w/ the original order as follows: [redacted] 2-2-3- [redacted] Japan We would have refunded the PayPal payment as processed, but when attempting to, PayPal said the recipient is not accepting payment at this time So we could not electronically refund and wanted to clear this matter up ASAPThank you [redacted] Billing DepartmentDCT Technologies, Inc(dba DMI Studios)Direct: [redacted] ***Toll Free: [redacted] [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I request the business to make a full refund on my credit card as they have proposed in ther previous message
>The customer does have the option of waiting for the order to fulfill at this time or they can get a full refund.
Please let me know once the refund procedure has all been proceededRegards,
*** ***

Please update/inform client we are mailing our check #[redacted] today for $1,121.90 USD as a full refund.  The check is mailing to the address provided w/ the original order as follows:
[redacted]
2-2-3-1002 [redacted]
[redacted]
Japan
We would have refunded the PayPal payment as processed, but when attempting to, PayPal said the recipient is not accepting payment at this time.  So we could not electronically refund and wanted to clear this matter up ASAP.
Thank you.
[redacted]
Billing DepartmentDCT Technologies, Inc. (dba DMI Studios)Direct:  [redacted]
[redacted]Toll Free: [redacted]
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Please remain open this complain, since I am currently waiting for the check.I will consider resolved and submit on your site after I receive the check.
Regards,
[redacted]

I am responding to this notice on behalf of [redacted], our President.  [redacted] did mention that he was in contact w/ the customer and let them know that due...

to part restriction’s we were running into, and the order being a pre-order, we were in the process of sourcing parts and fulfilling the order.  That process has taken a little longer than we had expect.  Currently, it is looking like a 3 week lead time to fulfill the order’s.  The customer does have the option of waiting for the order to fulfill at this time or they can get a full refund.  We do apologize for the delay to the customer and await their request.  
[redacted]