Thank you very much for your feedbackI am very sorry that we were not able to meet your expectations and that we missed the deadlineI truly understand the frustration and we are working very hard to fix this as we move forward.I am asking the warehouse to get the remaining three items on your order out to you, at no charge We will make sure this does arrive to you this week I hope you reach out to me directly if you have any additional questions.Thank you again,***
Thank you for your feedbackI am seeing that this link and registry have been removed from our site We only post information from our partnered registries [redacted] is a partnered registry and you will also need to review their third party privacy policies with themIf you specifically told them not to share your information, then they need to review this with you as to why it was shared When signing up for any registry, and agreeing to the online terms, you are normally saying yes to this sharing feature Please do let us know if you have any questions or if we can help you with any other retailer###-###-####.Thank you.***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They did not answer my questionI still do not know if MY name was displayed on the public boardsI still have no reassurance that my personal information has indeed been deleted from their records.Their response was not truthfulThey claimed they made the users aware of the incident, but they did notThey made a post about the incident on a single board almost none of the users visitIn fact, users who made similar posts on other boards, to make everyone aware of the incident, were promptly banned or troll-marked and their posts were deleted or hidden [redacted] administrators have the ability to make a post visible on all the boards - this is what they should have done Their response was vagueI want to know exactly what they are going to do to make sure this never happens again"Looking into it" is not an acceptable answer In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Thank you so much for your feedbackWe are very sorry your items were not delivered within our guarantee period and that the warehouse was not able to honor this commitment We are also very sorry that you had a hard time getting a reply on your order.I do see that we have cancelled this order, per your request, and you will not be chargedWe hope you are able to see a much different experience in our store as we radically change our operating systems to prevent this issue in the future.Please contact me if you have any additional questions.***
We do appreciate this concern We have let the customer know the following:She did order on and the items stated online they have a processing time of up to business days She also chose ground shipping, which is stated to take an extra 6-days after the item finishes processing The 10th business day would be This order shipped out on and is on schedule to deliver on Tracking through *** is: [redacted] Please let us know if there is any additional information needed at this time
We sent [redacted] an email on 1114, explaining that due to a few misses on her account a refund was issued for $on 11/*/ She did not reply to this email, but the credit did process and was accepted by her bank.Please let us know if any other information is needed
Thank you for the replyI have verified that your information has been removed completely from our system, per your original request For any other specific details, we would need to refer you to our Legal department While we didn't have a full list of users names that were displayed, we quickly tried to resolve the technical issue and make sure the privacy of our members was secured.If you choose to contact Legal for any other reason, their information is as follows: [redacted] ***Thank you for your understandingWe wish you all the best
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Thank you very much for your feedbackI am very sorry that we were not able to meet your expectations and that we missed the deadlineI truly understand the frustration and we are working very hard to fix this as we move forward.I am asking the warehouse to get the remaining three items on your order out to you, at no charge We will make sure this does arrive to you this week I hope you reach out to me directly if you have any additional questions.Thank you again,***
Thank you for your feedbackI am seeing that this link and registry have been removed from our site We only post information from our partnered registries [redacted] is a partnered registry and you will also need to review their third party privacy policies with themIf you specifically told them not to share your information, then they need to review this with you as to why it was shared When signing up for any registry, and agreeing to the online terms, you are normally saying yes to this sharing feature Please do let us know if you have any questions or if we can help you with any other retailer###-###-####.Thank you.***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They did not answer my questionI still do not know if MY name was displayed on the public boardsI still have no reassurance that my personal information has indeed been deleted from their records.Their response was not truthfulThey claimed they made the users aware of the incident, but they did notThey made a post about the incident on a single board almost none of the users visitIn fact, users who made similar posts on other boards, to make everyone aware of the incident, were promptly banned or troll-marked and their posts were deleted or hidden [redacted] administrators have the ability to make a post visible on all the boards - this is what they should have done Their response was vagueI want to know exactly what they are going to do to make sure this never happens again"Looking into it" is not an acceptable answer In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Thank you so much for your feedbackWe are very sorry your items were not delivered within our guarantee period and that the warehouse was not able to honor this commitment We are also very sorry that you had a hard time getting a reply on your order.I do see that we have cancelled this order, per your request, and you will not be chargedWe hope you are able to see a much different experience in our store as we radically change our operating systems to prevent this issue in the future.Please contact me if you have any additional questions.***
We do appreciate this concern We have let the customer know the following:She did order on and the items stated online they have a processing time of up to business days She also chose ground shipping, which is stated to take an extra 6-days after the item finishes processing The 10th business day would be This order shipped out on and is on schedule to deliver on Tracking through *** is: [redacted] Please let us know if there is any additional information needed at this time
We sent [redacted] an email on 1114, explaining that due to a few misses on her account a refund was issued for $on 11/*/ She did not reply to this email, but the credit did process and was accepted by her bank.Please let us know if any other information is needed
Thank you for the replyI have verified that your information has been removed completely from our system, per your original request For any other specific details, we would need to refer you to our Legal department While we didn't have a full list of users names that were displayed, we quickly tried to resolve the technical issue and make sure the privacy of our members was secured.If you choose to contact Legal for any other reason, their information is as follows: [redacted] ***Thank you for your understandingWe wish you all the best
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]