These guys are differentI called Xpress Drain after another plumber failed to showI was immediately struck with the plumber's willingness to discuss possible causes and fixes to my sink food disposal unit not workingNo other plumber wanted to explore anything over the phoneKwesi took a different approach, and his obvious expertise reassured my wife and I that we could trust him
We made an appointment, he said he'd confirm the Monday appt with me on SundayI was pleasantly surprised when he didMy trust factor went up furtherThen he showed at my condo on time and fixed my disposal unitKwesi was prompt, professional, and knows his stuffTo top it off, the service charge was extremely reasonable
I'm taking the time to write this review about Xpress Drain and plumbing because I admire and want to reward businesses that take the long view on winning and keeping customers
These guys are differentI called Xpress Drain after another plumber failed to showI was immediately struck with the plumber's willingness to discuss possible causes and fixes to my sink food disposal unit not workingNo other plumber wanted to explore anything over the phoneKwesi took a different approach, and his obvious expertise reassured my wife and I that we could trust him
We made an appointment, he said he'd confirm the Monday appt with me on SundayI was pleasantly surprised when he didMy trust factor went up furtherThen he showed at my condo on time and fixed my disposal unitKwesi was prompt, professional, and knows his stuffTo top it off, the service charge was extremely reasonable
I'm taking the time to write this review about Xpress Drain and plumbing because I admire and want to reward businesses that take the long view on winning and keeping customers