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Xpressdocs Reviews (1)

Thank you for your email regarding our customers order *** The order was placed on 07/18/at 1:18pm CST for pieces to be mailed 1st class mailing which is an estimated 3-business days for delivery once handed over to the post office The order was printed and presorted the
same day and handed over to the post office the next business day July 19th.According to the tracing report that we received from the post office (see attached), the pieces were scanned out for delivery by the post office as early as 07/22/at 8:pm.The notes on her account show that she contacted us on 08/and received an email from one of the Client Service Supervisors giving her the same information as addressed above.What we can do for the client at this time, is re-mail her order out once more to the same address list free of charge However, by doing so her clients may receive a duplicate card, being that this order is a month old If she wishes not to have them re-mailed, we can provide a store credit for the postage only that can be used on another order.Please let me know if you have any further questions.*** ***
XpressdocsClient Service Supervisor

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