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Xtra Fuel Gas Station

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Reviews Xtra Fuel Gas Station

Xtra Fuel Gas Station Reviews (6)

excellent service and product from initial quote to final installationthe product (skylight) is top quality and I was impressed the company called me after installation to make sure everything was to my satisfaction

My wife and have spent over $20k with this coand its predecessor, Custom View Windows Our first experience with Plum Windows was satisfactory as we were actually buying a window During this transaction, we expressed concerns about the latches on our arcadia screen doors, which needed to be replaced under the "lifetime" warranty After several calls to them and about a month and a half or more they finally sent the parts to us for US to install! They do not return calls for days or even weeks, if at all, unless your buying something from them If you want service, prepare to wait Now we need service on a door, which has also taken at least three calls over the last two weeks to be addressed, and have been told that it's a $service call What happened to the "lifetime warranty"? There a lot of window companies in AZ and we will just find a different one

We ordered an exterior door last year from Plum WindowsThe rep got our telephone number wrong and after weeks of trying to reach us, the company finally wrote an extremely unprofessional letter: no signature, misspellings etcWe contacted them immediately, and their carpenter showed up late and was unable to contact us because he had forgotten his phone A week later, the wrong door was deliveredWe had ordered a small window, they got the order wrong and delivered a door with no windowThey offered us (as an apology?) a bigger window which we did not care to haveThey offered us free hardware for the door, but they never held their promiseWe bought the hardware ourselves The carpenter broke a folding door which was near the installation (but repaired it quickly and correctly)There is a brownish silicon? paste smeared all over the exterior adobe brick of the house which surrounds the door openingThis is impossible to paint or remove We think the door is unattractive and we feel we are stuck with it It does seem to keep out the cold and the heat
We are shocked at Plum Windows unprofessional work and we would never again hire this company to work for us and would never recommend them to others

My experience with Plum Windows & Doors was outstanding every step of the way From the way I was greeted when I first walked into the showroom to the completion of the installation, every element was perfect The French door itself is of the highest quality, but for me the attention to detail and customer care are of equal importance

excellent service and product from initial quote to final installation. the product (skylight) is top quality and I was impressed the company called me after installation to make sure everything was to my satisfaction

My wife and have spent over $20k with this co. and its predecessor, Custom View Windows. Our first experience with Plum Windows was satisfactory as we were actually buying a window. During this transaction, we expressed concerns about the latches on our arcadia screen doors, which needed to be replaced under the "lifetime" warranty. After several calls to them and about a month and a half or more they finally sent the parts to us for US to install! They do not return calls for days or even weeks, if at all, unless your buying something from them. If you want service, prepare to wait. Now we need service on a door, which has also taken at least three calls over the last two weeks to be addressed, and have been told that it's a $200 service call. What happened to the "lifetime warranty"? There a lot of window companies in AZ and we will just find a different one.

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