Xtreme Cycle Repair

I took my motorcycle in to have turn signals put on, a new ignition, and to check the wiringThe bike was there for a few days so I decided to call to check the status and get an estimate of the work that I wanted doneI was told 3-hours and that the relay should be replace, which I had already bought one from auto zone so I said I would bring it inI stopped by the shop and was told the relay I bought would not work, so I told the mechanic to pick one upHe also asked if I had a manual, which I didn't but found one online and emailed it to himI also gave him dollars for partsAbout week went by and I again had to call to check up on my bikeI was told the wiring was all messed up and that my battery was not holding a charge and if I would like to replace the rectifier regulatorThe only think that was done so for is they mounted the turn signalsI was never told how much additional time would beI also made it clear to both the mechanic and the owner that I did not want to spend too much on a bike I bought for only about I was also told that they would be able to do the wiring no problemAbout week went by and I again had to call to check up on my bikeI found out that the mechanic I've been talking to was having medical issues and was unable to work on the bikeI said I understood and was ok with waiting a bit for him or for another mechanic could work on my bikeI said this as I was flying back home for weeks and could not pick it up anywayI did not hear from them the entire time I was home and called them when I returnedThe original mechanic was still having medical issues and the owner said he would get another one on it and make it a priorityAbout another week went by and I called to check againI was told he ran into some issues and was still figuring it outAbout another week went by and I had to call againI was told that this mechanic couldn't figure it out and that the owner was going to start working on it at their other shopAbout another week went by and I called to check again, he said that everything was done and looked good but was waiting on the relay as they ordered the wrong oneAbout another week went by and I called again, was told that the lights worked but was not blinking correctly and the headlight was blinking as wellAbout another week went by and I called again, I was told that they were going to wire in another relay to get the turn signals to workAbout another week later I called again and was told the bike was ready but he found that the carb float bowl gaskets were leaking and asked if I would like to fix them and he would not charge me for labor only partsHe said it would be 4-daysI agreed and called him days later to find out that the gaskets were not in yetA week later I got a call saying the bike was done and if I wanted it dropped offI said no I want to pick it up but at the location I dropped it off atHe said I have been very patient and he would cut me a dealFinally he said he was on his way to that shop with the bike and would be there between 830pm and 930pmI did not hear from him so at 10pm I texted him asking what happenedApparently his trunks battery died and he just bought a new one and was on the way to the shopI said ok, let me know when you get there I will stay up and if it is not too late I will come get itI got text from him at 445am until about 6am saying he was at the shop, I needed to bring cash, sent a video of the turn signals working, and it was almost 6am and he was going homeI talked to him the next day saying 4am was way too late and schedule to come get the bike atWe set 11am on Friday from me to come get itI texted him when I was on my way and when I got there no one was thereI waited for mins then called and was told someone will be there in 25-30mins, so I waitedHis wife showed up and we didn't even get a few steps into the shop when she said I owed and that everything on the bike workedI wanted to check no matter and thought we could discuss price as I was toldShe said no "labor is labor"I said fine and that I only had and no changeShe didn't have change so asked us to wait outside while she ran to get someWe waited about 10-mins and she came back and said she would take off for the inconvenience, which didn't fix our change issueI asked if she had a bill of materials and labor or an invoiceShe looked around for a bit and couldn't find anythingI said I am not going to pay for anything without itI suggested we set up another time so I could come get itShe insisted on dropping it off and asked why I couldn't tell here a time right thenI refused to set up a time right then as I had other plans I needed to make sure they didn't overlap and was not going to let them come to my place to drop it of as I wanted it driven home to test it outThey end up emailing me an invoice that was just a paragraph of what they didIt was obvious that they just wrote this up that day as they got why I initially came in to get worked on wrongI also noticed that the pricing for materials was not was I was told over the phone but I understand that they would mark it up but some seemed too highAlso they were charging me for 20hrs of laborThe invoice also said "The bike is finished so one week and storage fees start at $a day." Which I thought was ridiculous as I have been waiting for the bike for nearly months nowI email them back with a few concernsHe texted me back answering only questions about the priceI set up another time to meet him with a printed out invoice on Sunday at noonI arrive with two other people at the shop at to noon and no one is there againI wait until after to call to see what is happeningHe apparently expected me to call him when I was on my way, which I never agreed toHe said he would send his wife and asked if I had I said no I wanted him to come, which he denied saying he had a business to run; apparently my deal was not a part of his business?? I wanted him there to run through the work he didI said send your wife and I will pay He said she would be there soonWe waited over an hour and the original mechanic I was dealing with showed upWe ran through what I was told was done via the invoice with the mechanic helping by saying what work he didHe also informed me that the owner and his wife couldn't come as he was sleeping and she couldn't leave the kid aloneAlso the mechanic told me that they had to hire another mechanic to fix my bike, which is now their weekend mechanicAlso he told me the owner got upset with me and decided not to do the carb float bowl gaskets and he was just going to give me the partsI paid the just to try to get the bike out of thereWe went to drive out but just before pulling away we noticed that the bike has gas running out of it, thus the bike was unridableBoth me and the mechanic trying to get a hold of the owner but couldn'tI asked for my money back as I rode the bike in and would not pay for a bike you can't ride outI got my money back and texted the owner the issueHe said they will look into itCurrently that is where we stand today 8/11/

Xtreme cycle repair LLC fixed my road king it was making and clicking sound by the cams, They told me it may need a upgrade to the new oil pump.they told me they would take it apart and send pictures of what they findthat night I received text showing me what was wrong.so he was right so I told them to fix it it cost me $witch was good dealthey had me up and going in days my bike runs like a new one thanks Xtreme cycle

I took my motorcycle in to have turn signals put on, a new ignition, and to check the wiring. The bike was there for a few days so I decided to call to check the status and get an estimate of the work that I wanted done. I was told 3-5 hours and that the relay should be replace, which I had already bought one from auto zone so I said I would bring it in. I stopped by the shop and was told the relay I bought would not work, so I told the mechanic to pick one up. He also asked if I had a manual, which I didn't but found one online and emailed it to him. I also gave him 100 dollars for parts. About week went by and I again had to call to check up on my bike. I was told the wiring was all messed up and that my battery was not holding a charge and if I would like to replace the rectifier regulator. The only think that was done so for is they mounted the turn signals. I was never told how much additional time would be. I also made it clear to both the mechanic and the owner that I did not want to spend too much on a bike I bought for only about 1500. I was also told that they would be able to do the wiring no problem. About week went by and I again had to call to check up on my bike. I found out that the mechanic I've been talking to was having medical issues and was unable to work on the bike. I said I understood and was ok with waiting a bit for him or for another mechanic could work on my bike. I said this as I was flying back home for 3 weeks and could not pick it up anyway. I did not hear from them the entire time I was home and called them when I returned. The original mechanic was still having medical issues and the owner said he would get another one on it and make it a priority. About another week went by and I called to check again. I was told he ran into some issues and was still figuring it out. About another week went by and I had to call again. I was told that this mechanic couldn't figure it out and that the owner was going to start working on it at their other shop. About another week went by and I called to check again, he said that everything was done and looked good but was waiting on the relay as they ordered the wrong one. About another week went by and I called again, was told that the lights worked but was not blinking correctly and the headlight was blinking as well. About another week went by and I called again, I was told that they were going to wire in another relay to get the turn signals to work. About another week later I called again and was told the bike was ready but he found that the carb float bowl gaskets were leaking and asked if I would like to fix them and he would not charge me for labor only parts. He said it would be 4-5 days. I agreed and called him 5 days later to find out that the gaskets were not in yet. A week later I got a call saying the bike was done and if I wanted it dropped off. I said no I want to pick it up but at the location I dropped it off at. He said I have been very patient and he would cut me a deal. Finally he said he was on his way to that shop with the bike and would be there between 830pm and 930pm. I did not hear from him so at 10pm I texted him asking what happened. Apparently his trunks battery died and he just bought a new one and was on the way to the shop. I said ok, let me know when you get there I will stay up and if it is not too late I will come get it. I got text from him at 445am until about 6am saying he was at the shop, I needed to bring 350 cash, sent a video of the turn signals working, and it was almost 6am and he was going home. I talked to him the next day saying 4am was way too late and schedule to come get the bike at. We set 11am on Friday from me to come get it. I texted him when I was on my way and when I got there no one was there. I waited for 15 mins then called and was told someone will be there in 25-30mins, so I waited. His wife showed up and we didn't even get a few steps into the shop when she said I owed 350 and that everything on the bike worked. I wanted to check no matter and thought we could discuss price as I was told. She said no "labor is labor". I said fine and that I only had 360 and no change. She didn't have change so asked us to wait outside while she ran to get some. We waited about 10-15 mins and she came back and said she would take 20 off for the inconvenience, which didn't fix our change issue. I asked if she had a bill of materials and labor or an invoice. She looked around for a bit and couldn't find anything. I said I am not going to pay for anything without it. I suggested we set up another time so I could come get it. She insisted on dropping it off and asked why I couldn't tell here a time right then. I refused to set up a time right then as I had other plans I needed to make sure they didn't overlap and was not going to let them come to my place to drop it of as I wanted it driven home to test it out. They end up emailing me an invoice that was just a paragraph of what they did. It was obvious that they just wrote this up that day as they got why I initially came in to get worked on wrong. I also noticed that the pricing for materials was not was I was told over the phone but I understand that they would mark it up but some seemed too high. Also they were charging me for 20hrs of labor. The invoice also said "The bike is finished so one week and storage fees start at $15.00 a day." Which I thought was ridiculous as I have been waiting for the bike for nearly 6 months now. I email them back with a few concerns. He texted me back answering only questions about the price. I set up another time to meet him with a printed out invoice on Sunday at noon. I arrive with two other people at the shop at 5 to noon and no one is there again. I wait until 5 after to call to see what is happening. He apparently expected me to call him when I was on my way, which I never agreed to. He said he would send his wife and asked if I had 330. I said no I wanted him to come, which he denied saying he had a business to run; apparently my deal was not a part of his business?? I wanted him there to run through the work he did. I said send your wife and I will pay 330. He said she would be there soon. We waited over an hour and the original mechanic I was dealing with showed up. We ran through what I was told was done via the invoice with the mechanic helping by saying what work he did. He also informed me that the owner and his wife couldn't come as he was sleeping and she couldn't leave the kid alone. Also the mechanic told me that they had to hire another mechanic to fix my bike, which is now their weekend mechanic. Also he told me the owner got upset with me and decided not to do the carb float bowl gaskets and he was just going to give me the parts. I paid the 330 just to try to get the bike out of there. We went to drive out but just before pulling away we noticed that the bike has gas running out of it, thus the bike was unridable. Both me and the mechanic trying to get a hold of the owner but couldn't. I asked for my money back as I rode the bike in and would not pay for a bike you can't ride out. I got my money back and texted the owner the issue. He said they will look into it. Currently that is where we stand today 8/11/16.

Xtreme cycle repair LLC fixed my 1999 road king it was making and clicking sound by the cams, They told me it may need a upgrade to the new oil pump.they told me they would take it apart and send pictures of what they find. that night I received 5 text showing me what was wrong.so he was right so I told them to fix it it cost me $800 witch was good deal. they had me up and going in 2 days my bike runs like a new one thanks Xtreme cycle.