Y Motel

I disagree with Mr [redacted] responseThe items being listed were all in place when I moved into the location, I mentioned it to him an even wrote the information down on the form he provided, he accepted the form, and stated all the issues and problems will be resolved without any hesitationI've experienced nothing but problems while living at the location, starting with my vehicle being broken into my third week there

This letter is to state the facts of my side of the case involving the tenant deposit of Ms [redacted] .Ms [redacted] signed a lease for 5-1-to 4-30-she moved to a month to month as of 5-1- I did receive notice that she was vacating at the end of June I see there are things I need to address.A Amount of deposit returnedB Time frame it was returned The deposit was in the amount of $ I will list deductions below: Final Water/Sewer $160.74(After review I see a error on this, Tenant was billed days too many) The final should have been $ Repair bathroom $The vanity and medicine cabinet were both completely destroyed Replace Carpet at 1/the cost $ I have reviewed the moand move out statement The carpet had a few stains and bleach spot at move-in On Move-out the carpet was covered in dog urine and completely destroyed(I have a signed lease stating No-Pets) I feel that I am being more than fair only charging $980.00(1/replacement cost) Cleaning $ I charged hours for cleaning Per the signed Non-Standard Rental Provisions Below is a list of repairs/damage not charged to the tenant(This is a summary) Replace Patio door handle ($parts $Labor) $ Replace Patio screen ($Part $Labor) $ Repair kitchen drawers $Labor $ Replace Kitchen Faucet Ripped right out of the sink(just parts) $ Piloads hauled to dump ($Dump $Labor) $ Tenant took every light bulb in the unit $ coats of paint (crayon, pencil and pen writing on every wall) $ Too many small holes in walls to count (Paid with the painting invoice) large fist size holes in walls(Paid with the painting invoice) Replace ceiling fan in the bedroom $ Replace all window blinds ($Parts $Labor) $ Total of $Not Charged Deposit return timelineI mailed the security deposit settlement on July 17th to Ms [redacted] at [redacted] (Last known address) On or about August 3rd our office received a call from Ms [redacted] asking where her deposit was She was informed that it went to the above address as she did not provide us with a forwarding address She was informed that she could wait for it to be forwarded or I could cancel the check and write a new one She chose for us to issue a new check.In closing I do not think we were more than fair with the amounts withheld from the deposit If Ms [redacted] would have given us her forwarding address or did a forwarding address at the post office we would not have run into this problemI am willing to write a check for the error in the final water invoice($34.20)If you have any follow up question you may contact me at [redacted] or the office address [redacted] ***, Milwaukee, WI [redacted] Armstrong Investments LLC [redacted] Senior Property Manager/LeasingOffice [redacted] Fax (414) 259-

This letter is to state the facts of my side of the case involving the tenant deposit of Ms. [redacted].Ms. [redacted] signed a lease for 5-1-13 to 4-30-14 she moved to a month to month as of 5-1-14.  I did receive notice that she was vacating at the end of June 2015.   I see there...

are 2 things I need to address.A.      Amount of deposit returnedB.      Time frame it was returned The deposit was in the amount of $2720.00.  I will list deductions below:1.        Final Water/Sewer $160.74(After review I see a error on this, Tenant was billed 31 days too many)  The final should have been $126.542.       Repair bathroom 1. $250.00 The vanity and medicine cabinet were both completely destroyed.3.       Replace Carpet at 1/3 the cost $980.00.  I have reviewed the move-in and move out statement.  The carpet had a few stains and bleach spot at move-in.  On Move-out the carpet was covered in dog urine and completely destroyed. (I have a signed lease stating No-Pets)   I feel that I am being more than fair only charging $980.00(1/3 replacement cost). 4.       Cleaning $450.00    I charged 18 hours for cleaning.  Per the signed Non-Standard Rental Provisions Below is a list of repairs/damage not charged to the tenant. (This is a summary)1.       Replace Patio door handle ($17 parts $15 Labor)                          $322.       Replace Patio screen      ($9 Part $25 Labor)                                $34                                    3. �...⇄ 3 kitchen drawers $30 Labor                                              $304.       Replace Kitchen Faucet Ripped right out of the sink(just parts)        $875.       2 Pick-up loads hauled to dump               ($40 Dump $30 Labor)     $706.       Tenant took every light bulb in the unit 28                                      $1407.       2 coats of paint (crayon, pencil and pen writing on every wall)           $12608.       Too many small holes in walls to count (Paid with the painting invoice)9.       4 large fist size holes in walls(Paid with the painting invoice)10.   Replace ceiling fan in the bedroom                                                  $12511.   Replace all window blinds 5 ($202 Parts $30 Labor)                           $232  Total of $1979.00 Not Charged Deposit return timelineI mailed the security deposit settlement on July 17th to Ms. [redacted] at [redacted] (Last known address).    On or about August 3rd our office received a call from Ms. [redacted] asking where her deposit was.  She was informed that it went to the above address as she did not provide us with a forwarding address.  She was informed that she could wait for it to be forwarded or I could cancel the check and write a new one.  She chose for us to issue a new check.In closing I do not think we were more than fair with the amounts withheld from the deposit.  If Ms. [redacted] would have given us her forwarding address or did a forwarding address at the post office we would not have run into this problem. I am willing to write a check for the error in the final water invoice. ($34.20)If you have any follow up question you may contact me at [redacted] or the office address [redacted], Milwaukee, WI 53214.[redacted]Armstrong Investments LLC [redacted]Senior Property Manager/LeasingOffice [redacted]Fax (414) 259-8105

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I disagree with Mr. [redacted] response. The items being listed were all in place when I moved into the location, I mentioned it to him an even wrote the information down on the form he provided, he accepted the form, and stated all the issues and problems will be resolved without any hesitation. I've experienced nothing but problems while living at the location, starting with my vehicle being broken into my third week there.  
Regards,
[redacted]

I disagree with Mr. [redacted] response. The items being listed were all in place when I moved into the location, I mentioned it to him an even wrote the information down on the form he provided, he accepted the form, and stated all the issues and problems will be resolved without any hesitation. I've experienced nothing but problems while living at the location, starting with my vehicle being broken into my third week there.