Yakima Ledgestone Hotel

In December 2014, I booked a room for the baseball event in April 2015 for two nights. The room was confirmed and my payment was collected with the hotel, and I thought everything was taken care of. However, the hotel did a really terrible thing - it cancelled my room one week before my trip! There was no other options was offered. It was really a shock and I did not know what was wrong. Now the hotel left me in nowhere and I am scrambling to find another place for my family. This is a really bad customer experience! This is outrageous and completely unacceptable. I actually don't understand how they manage this place at all. My advice is to never do business with this hotel. DO NOT book at this hotel! What a bad business!